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November 2023 by Jenifer F. Godfrey
I recently purchased a 2024 Honda CR-V with the help of Reuben “OJ” Turner, and it was hands-down the best car buying experience I have ever had. OJ is extremely knowledgeable and honest. He won’t pressure you, but at the same time, he is rooting for you to get into a car that you will be happy with, not merely satisfied. I’ve purchased many cars over the last 20 years, but OJ was still able to teach me new things about the process. Just as importantly, he is an absolute joy to spend the day with. Let’s face it, buying a car is an all day event because test driving, crunching numbers, getting bank approval, etc. takes a long time, but the time passed so quickly in his company. He also went the extra mile to make sure that everyone else on his team treated me well. I will never buy a car from anyone else but OJ. Do yourself a favor and go see him, even if you have to drive hours to do it, you won’t regret it. Though I’ve probably thanked you a hundred times already, THANK YOU SO MUCH OJ!!!!
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November 2023 by Hailey Matherne
Matthew went above and beyond helping me through each step and taking his time to answer all my questions. I didn’t feel rushed at all, and I felt completely at ease working with him. He made my car buying experience terrific. Very grateful for his excellent help and guidance.
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September 2023 by Kayla D.
I had an amazing experience buying my first car. My Sales Associate, Corey, was the best. He was very knowledgeable and thorough. With no hassles, I was able to walk out with a car on the same day. All of the staff was friendly, and I'm glad I had the opportunity to work with them. Thank you again Corey!
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September 2023 by LaRhonda George
This was an amazing experience. I haven’t financed a car in 12 years and Kennedi made this a memorable experience. She was friendly, courteous, knowledgeable, and funny. She found me the perfect car for my budget and would not stop until I had one. Sheldon was also an amazing asset. Customer service is his business!! My next car will definitely be coming from Ascension Honda.
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September 2023 by Daneeka Woods
My daughter went in to purchase her first vehicle. The staff, especially Ledell (Dell), were AMAZING! Dell did not make her or myself feel rushed or obligated to purchase from them. We were given factual information and wasn’t pressed to make a purchase. I highly recommend Ascension Honda and Dell. The finance manager, Paige, was patient and answered all of our questions as well. In the end my daughter purchased her vehicle from here. We were pleased!
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September 2023 by Nick Good
I had the please of working with Theron! Smiled the entire time. My situation was sticky due to the controversy with Kia and the low value. Being upside down sucks! But Theron was able to get me riding in something i actually like.Great Job Theron!
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September 2023 by Sharon Flowers
Ascension Honda was amazing in helping me purchase my next car ! My salesman OJ (Reuben) listened to all my request and got me in a car that I wanted . Not just anything. He was very polite , and so was his manager Ed ! I appreciate them so much !
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September 2023 by Crystal Jarvis
Jessica was our salesperson and she did an amazing job throughout the whole process..she kept us informed and entertained.Being that we were her 1st sale at Ascension Honda it was a great one. Keep up the great work and great customer service
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September 2023 by Jake Statefarm .
I had a great experience at ascension honda. From the sales to the finance department was a great service. I purchased a Mercedes Benz cla 250 from here and i love it . I want to give big thanks to my sales rep Jessica arciga for helping me with the purchase of this vehicle. She was great help I recommend y’all check her out on your next purchase at Ascension Honda. I can’t forgot bout Caleb Moses thanks with helping wrap up the purchase
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August 2023 by Briana Cox
I absolutely love doing business with Ascension Honda, they are literally the only dealership I would do business with honestly. I have purchased so far 3 cars from them and each time was amazing. Just recently I made a purchase with Sheldon Jolliff he was absolutely amazing, kept me up to date with everything and he made my purchase smooth and easy. Sheldon sold me on my 2024 CR-V as soon as he showed it to me. He was very detailed and very knowledgeable about the vehicle. All I had to do was tell him what I was looking for in a vehicle and he found a perfect match, that was truly amazing. I love my car it’s exactly what I wanted. Also, Jimmy F. the finance manager also did an excellent job with closing out paperwork he made sure I understood all the documents while going through the signing process. I advise everyone to check out Ascension Honda they will not let you down.
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July 2023 by Brian C.
My daughter brought in her vehicle to repair damage to the exhaust pipe. The Ascension Service dept told her the car needed a new muffler and quoted over $1100 for parts and labor. And then, they reported the muffler was backordered and they didn't know when it would be available. And Ascension charged her a $100 diagnostic fee. She took the vehicle to a muffler shop, who confirmed there was NO damage to the muffler. Only a portion of the exhaust pipe needed to replaced. They fixed it while she waited for $80, with no new muffler needed. Not happy with Ascension for seemingly trying to take advantage of her and replace undamaged parts. THIS is the type of behavior that earns dealership service dept's a bad reputation.
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July 2023 by Ashlynn Bergeron
Sheldon and Jimmy went above & beyond to make my first car buying experience as quick and easy as possible. They were able work with me and got me my dream car at the perfect rate with the lowest interest rates I’ve seen in years!!!!!! We enjoyed visiting with the entire staff during our process, felt welcomed by everyone we encountered, and enjoyed our warm cookies in a clean environment.
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July 2023 by TheRealDhaze
Amazing staffSheldon help and assisted me with the process of buying my Cts-V and John was great with explaining everything with the financial part of the process. I just want to thank everyone especially Sheldon with the info and help.
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July 2023 by Danielle K.
My family and I all went to this Ascension to try and purchase a vehicle. When we entered the building nobody in that place had any type of Personality we entered with one person saying Hi how are you and that was it . This business needs to have a more perky personality, outgoing, and a bit more respectful . While we were there waiting and waiting for them to tell us if we were approved by financing, it was already passed their closing time and everyone seems like they wanted to just be able to go as we were the last people they were taking care of so when 8:30 rolled around they said well we're still working on the financing papers but we can let you know tomorrow morning if you had been approved . Only to find out otherwise the next day when at other dealerships my parents had no issue with their salesperson staying late just to make sure that they would be able to leave with a vehicle that night . If they want to have better sales at Ascension Honda and more customers then they need to kick it up a notch with their employees and they need to be more outgoing in a more grateful happy personality and be more fun with their customers . We barely got any updates on what was going on just a person walking back and forth to tell us all we need this signed and we need that signed but I'll be back in a little while and he took forever to let us know anything. Im sorry but i could not purchase another car from a place like that unless they change things around. My family and i were not happy.
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June 2023 by Melissa G.
This is a "Buyer's Beware" Announcement and a little bit of a rant about a local business. Kevin and I are hoping to prevent others from going through what we went through. We have been dealing with Ascension Honda in Gonzales for the last week. We have bought many cars in our lifetime and this is by far the WORST experience we've ever had. They have lied and jerked us around for about a week now. They called us over and over again trying to get us to make a deal on a used car. We would turn them down and they kept making promises to get us in there. We finally go there and start off with one person, who then turns you over to another person who is now supposed to be your sales person, only to have that person make an agreement as far as pricing, some repairs on the car, etc. and then they turn you over to some floor manager who then tells you that they won't agree to what the sales person promised ( repair of some paint chips, etc. on the car) even though I have actually signed documents from them. They are the shadiest group of people I have ever dealt with in my adult life. I have copies of signed agreements with them, and when Kevin stopped by to sign they told him the agreement they signed with me was not good and they didn't give the sales person the approval to do the things she promised. Oh, and they wanted a check from us on the spot to the repairs, even though we already had a loan through our credit union, or they were going to sell the car to someone else. It's like a damn a circus and no one knows who's in charge and who can agree to what. End of story is my mild mannered husband walked out of there so angry he could barely talk. He told me would never buy anything from there even if they were giving it away. Save yourself the trouble and go to Team Honda or Richards Honda in Baton Rouge. I promise you won't regret it.. #lessonlearned
