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November 2023 by Dummboxx Llc
They only show up with a truck. No tools no ramps no assistance just a truck. Wouldn’t recommend unless they are your last option. The driver hooked my car up and scratched my bumper as he pulled it on the truck. Had to stop him multiple times. They need better tools to assist in the tow. If I could put -5 stars I would.
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October 2023 by Paige Diggs
Schriever Auto Parts Inc. is a vendor that is used by USAA roadside service. After my experience today, I would be unable to recommend them to anyone. They were called to either tow my car or assist in getting it started. I received a texted that they would reach me in 55-85 minutes. Almost two hours later they still did arrive. Not only did they not arrive but they did not notify myself or USAA until we reached out that they just decided they weren’t going to come. This shows that customer service, basic care of people, and/or follow through of what they said would do was of no importance. No update. No completely the task they took. Just ghosted a company they are a vendor for and a customer. If I could give negative stars, I would.
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October 2023 by Mieko Johnson
This place is hit or miss for some but I’ve always received good service here for minor repairs.
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September 2023 by Trevor Halford
... I've been wanting to get an old car out of my yard. They came picked it up I did not have to do anything. Except go in and pick up my check. Extremely happy thankful and grateful.
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July 2023 by scottie howard
The waiting could be a lil shorter and the waiting area could be a lil more cozier
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July 2023 by kevin west
Poor business Advertises across the 50 U.S. States and yet won't sell anything unless your local. Why list anything at all if your not willing to sell it. This place needs a New Manager or Owner.If your Local Larry is Great at what he does or should I say is "allowed" to do there.I called back like they suggested and got the same answer why even respond???????????
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July 2023 by Brandon Duplantis
Good down to earth people very helpful,and outstanding service
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July 2023 by Jessica Ford
I have brought my car to them two times now in two weeks. The first time I brought it in, it wasn't running at all. Granted, they did get my car started and running after changing the engine, and their employees are very respectful and great communicators, but their actual services are not great. Both times, the same day I picked my car up from their shop, my check engine light was already on. I'm never going back to schriever auto parts for any work. Id rather go somewhere with quality work that won't break down the same day as it's repaired.
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June 2023 by Sam Obgartel
PHENOMENAL service! Mr. Whyley came for a tow call and was very fast and efficient. Professional and safe. Showed up earlier than expected. He actually help to diagnose a dead battery and gave me a jump so that I could get to an auto shop for a new battery. He was spot on and saved me a fortune.
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June 2023 by Phillip Terry
They towed my seventy year old parents vehicle with out of state plates and a handicap placard with heart medication in the glove box from a handicap space in a near empty parking lot at Acadia Villas during a 3 hour visit over Father’s Day weekend. Truly heartless.
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May 2023 by William Babin
Been here a few times for interior parts, Josh (dude with one eye) has good knowledge of the grounds and where specific vehicles I am looking for areFront desk man has a nice beard.
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May 2023 by Samantha Boudreaux
Rude owner. She has no idea what's she's doing. No wonder all the employees are quitting. Never would use them again.
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May 2023 by Samantha B.
After calling and telling them what was wrong with the vehicle and having towed there. Waiting over a week for them to say they won't work on it !? Never using them again
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March 2023 by Stacy Williams
My car broke down in Morgan City and we thought it was the alternator. However, when the tow truck got there he helped my husband figure out it was the battery and didn't need to be towed all the way to Lafayette. Dealing with the trip to Laffy while both of us working full-time, and definitely paying more money at the dealership there, was the best news ever. We are so grateful for the young man's help and his integrity. 5 stars for him!!!
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December 2022 by Dustin Larousse
I noticed I had a flat driving down W park Ave, and was looking for a flat space to change my tire. First spot I found I pulled up, put it in park, and looked up and happened to have driven right up to this place! The staff here were super nice and super quick with getting my tire patched up. I was back on the road within 30 minutes! Super easy and very fair prices, 100% recommend these guys!
