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March 2024 by Lizzy Bee
Stopped in to drop off packages instead of going into Houma. Nancy was super kind and helpful! Provided great customer service! Thanks for making it easy!
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January 2024 by Elaine Horetski
They have a package that was supposed to be delivered yesterday and now says I might no get it for possibly 5 more days! The place is 16 minutes from me! Utterly ridiculous!!!!
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January 2024 by Dave Sellers
I will never understand why a major hub like this has to close during business hours. Can’t someone figure out how to stagger lunch hours and stay open. This is a major problem.
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December 2023 by Cary Plaisance
I know the business inside and out, and i know that they get really busy at this point of the year. The only thing I can count on from UPS is that there will be at least one package that will never make it to my house for Christmas. This happens every year, and I don't mean a package that wasn't shipped in time. I mean a package that normally would be delivered after it gets to a certain facility in the delivery process. Then the next day it's usually delivered, and then you get a message it had another delvy date.
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August 2023 by Jelisa Burd
This is my 3rd order that I've had to go to pick up from this store myself because someone doesn't wanna do there job. I order with prime to get my items the next day or two and still have to wait to see if it's lost or stolen before they send a message saying customer request address change and the package needs to be picked up. Idk what customer because I didn't.
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June 2023 by Kathleen Naquin
Great service, friendly employee and I was out in under 5 minutes.
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October 2022 by buc santiago
Had an awesome experience with the clerk... Very helpful & friendly!
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October 2022 by Ann-Marie Henry
Agent is so very pleasant and efficient!!!
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October 2022 by Jimmy Verdin
The only complaint is the location is so far from where I live. The service and staff are great.
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September 2022 by Mary Elizabeth
I wish i could've gave then a zero...its what the deserve... I place an order from Amazon, (8) items, the ups wearhouses was the last place my order rested, it never made it to my house, it got stolen, i guess the females who work ther like my style, so i reorder the same items only this time they sent me a FAKE ALERT talking bout my package was left on my front porch and i had signed for it, but af6a call to ups it was still in they wearhouses and was supposed to be delivered the next day, well i guess it went home with someone because the next day they couldn't find my package and they just hung up on us, is i getsmart, and get my package delivered to cvs, thinking I'mma get my package..nope ups sais my package was undeliverable...wow,wow.. well i guess thr already have wifi, because they didn't steal me equipment, it arrived, bu ups...i guess i should just stip ordering clothes huh
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April 2022 by Josh Raines
Haven't had a problem till now. This is the second day and still no package. I have important things in the packages that I need for the weekend but nothing yet. The only thing that came in today was a package fore another person. It wasn't even the right address. I mean come on man.
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December 2021 by Matt Madison
Out of the three Mail carries in Houma they are the best, which a very low bar. On multiple occasions I have had mail that required a signature and every time it is been handled wrong. The most recent one they did not even attempt to make the delivery and just put a bit on the door. There were 5 people home and 2 dogs, 2 of those people was literally in the kitchen by the door. The time before that it was a box with $500+ of gun parts that was just left on the porch. The box left on the porch isn’t as big of a deal since we haven’t had and stolen packages in the past. However waiting on a package all day to be delivered and not, simply because a driver doesn’t want to do their job is messed up.
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November 2021 by Dee Taylor
The lady there was amazing she fixed my issue. I can not blame the issue on that location or that lady it was a glitch of some sort that this location is working on fixing..thank you gray la location !
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November 2021 by Darlene M. Eschete
Took care of mailing my package and they received it prompto! No problems and very friendly, accommodating staff.
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November 2021 by Cheri Theriot
The place is fine but the map brings you to the library when really its 3 minutes up the road.