-
March 2024 by Francesca White
After accidentally scratching the side of my brother-in-law’s truck, I did a walk in at Auto Craft. The level of professionalism and genuine kindness that the staff have over here is off the charts. This woman owned shop is proof that whatever men can do women can do better.
-
March 2024 by Isabel NOLA
From the moment I arrived with a messed up Escalade that got side swiped terribly, to the moment I picked up my “ mirror shining black escalade”. I felt like family. Multi generational , family owned, military honoring family due to their fathers also serving. State Farm certified with a lifetime warranty. They kept in touch despite my duty traveling schedule . They cared and gave such honor and reverence to us still serving. The Patriotism. The genuine welcome from Carrie, her mom telling me to be careful on my duties and to have a quick and safe return and Miguel making sure every detail was addressed on my brand new looking car. True ambassadors of customer service. My soul felt their authenticity. A huge Salute. I feel like they are family. Impeccable process.
-
December 2023 by Vannessa Flory
Hands down my favorite shop I've ever used. The works done right and sometimes that means dealing with dealerships and what we in the trade know as galactic back order(i.e a part with no availability and no estimate for arrival for delivery) this lady looks for every way to make your car right within reason in regards to the loss. Highly experienced and very nice folks. I'll be bringing my trans am here to be painted soon and I'll update with before and after !
-
December 2023 by Nethia Niyal
Recently brought my car here. The insurance I went through was a nightmare. Took 2months to get my car. Literally a month later my bumper is falling off. I kept calling to pay out of pocket to even get it fixed but I’m being ignored at this point.
-
September 2023 by Philip Paciera
Called for the second time and talked to a very abrasive woman who claimed she was the owner by the name of Geraldine after lecturing me she attempted to hang up on me but obviously did not hang up the receiver correctly because I listened to her tirade for nearly a full minute...calling me a vulgar name which was uncalled for ...this lady does not know me whatsoever..
-
August 2023 by Philip P
Owner was abrasive and unprofessional....after her lecture she thought she had ended the call with me but instead I heard her tirade to another person in which she called me a Son of a B**** this lady does not know me whatsoever....I was very polite the whole time I spoke with her...I wouldn't recommend this company to ANYONE now....
-
June 2023 by Sheryl Eaglin
They did a great job on my car. You definitely could not tell that it had even been in an accident. Staff were all pleasant! I will be back if the need ever arises.Services: Painting
-
May 2023 by Hayes Weggeman
They do great work, are friendly and have reasonable prices. There work is guaranteed. I will use them more going forward.
-
May 2023 by Binbin Tinka
If your considering this business RUN! I was told "parts on backorder" but pulled up several sites that had them available. Then they told the insurance company that they had been trying to contact me, only to then say "maybe we had the wrong one". Absolutely no professionalism and the best part was hearing "tell her go somewhere else" in the background when trying to address these issues. Say less I'll be doing just that! This business has really gone downhill. Would give zero starts.Services: Body & Trim
-
April 2023 by Denise Manske
My baby is beautiful! Auto Craft did a fabulous job! I was t-boned in a parking lot, driver door crushed. They don’t make my car anymore and I was worried that it wouldn’t be possible to fix. Not so! Auto Craft was fast and they do amazing work! My car looks brand new! The paint is perfect! I’m so happy with them! Everyone there is awesome! Super friendly and knowledgeable. They definitely went the extra mile! I would highly recommend them for any collision work you need! I honestly can’t say enough about Auto Craft! I would give them 10 stars!Services: Electrical
-
April 2023 by Tom Crane
I am very pleased with the work Auto Craft did for me. Work was done much more quickly than I expected and was done professionally. Staff was friendly and very helpful.
-
April 2023 by Max S.
Would give them 0 stars if I could. No compassion with my car and treated me horribly. Going somewhere in the city wouldve saved me the hassle, I don't care if they're local if they're incompetent.
-
March 2023 by Megawatt
No sense or manners. Claimed they couldn't find parts (I believe this) gave me a list of parts to come in with- I was told they would work on my car if I did that. Pieces came in and now i'm being told they "only" let insurance supply the parts when I WAS TOLD TO BUY THEM MYSELF ONLINE from multiple workers there. FYI- they told me to look on ebay and I immediately found everything I needed at a far lower price than they estimated but only after MY CAR SAT FOR 2-3 WEEKS. Was promised multiple calls with updates but they kept dodging me until i straight out said I'm picking up my car now. They still had the audacity to quote me around 5k after all the unprofessionalism.. should've known not to trust this ho dink shop
-
December 2022 by Nija Bryant
The staff were friendly BUT I RECEIVED MY CAR BACK NOT AT ITS CONDITION BEFORE BUT AT A “drivable” condition the lady told me over the phone. I was very upset that a few parts were missing on my car and still to this lady almost a year later I’m still waiting on that “call” that my parts or in.. they continuously told me that everything was on back order so the parts were taking longer than usual, now this is understandable.. but are parts still still not in after a year later ?? Now that is ridiculous, they gave me my car back with no horn working which is obviously another big safety hazard and I am still miss a few little pieces to my car I am highly upset ..
-
October 2022 by Troy Carroll
Is shady shady shady shadyRude rude rude rudePut used parts on my truck.Did not color match the paint my truck's red they put maroon parts on it.Is raw bindo showing on the inside of my door.Cut my antenna cord off my finder and never fix.Lost the lock key to my lug nuts.Told us that they was gonna give us money back for the used parts versus new parts... That never happened.My advice is if your vehicle is drivable it was drivable drive it somewhere besides here..
