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January 2024 by Curtis Cunningham
Terrible customer service! I had never been to this bank so I did not exactly know what to do or expect. I was going to deposit money into my son's account. I walked in but no one even acknowledged my existence. Five different women could see me, two in little cubicles, one behind a counter, and two walking around, but they treated me like I was the invisible man. I was standing in what appeared to me to be the waiting line. I eventually walked down a hallway to see if someone would help me. An employee eventually acknowledged me in a brusque voice because I was somewhere I was not supposed to be. Eventually I was able to make my transaction. I will not go back and I do not recommend this Chase branch office.
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August 2023 by Maddie Hills
Horrible Customer Service. I wouldn’t even go here and waste my time. had an appointment no one greeted me. Instead they waited until over my appointment time to greet me. Absolutely TERRIBLE. I would recommend any other banks than this one!
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November 2022 by Alicia DJ
In and out and the tellers and staff is friendly. As soon as you walk in you are greeted by all staff unless they are in their with another customer. Thanks Chase for getting me in and out.
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October 2022 by Vicki Russo
The Bank is Very Clean All Employees are Very Nice,Polite,Kind and Respectful.They are All Professional and Knowledgeable about their Jobs.It is Nice to go into an Establishment Where you can Actually Have a Conversation with a Person.Thank You and Keep up the Great Work you all are Doing.✌
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August 2022 by Kate Chiasson
I typically have a normal time here as I would at any other bank. My -1 star is because earlier I went to cash my paycheck from work and she told me since it's from a different bank I'll have to get X amount now and come back tomorrow. I just noticed that she DEPOSITED the remainder of my check into my Chase account. Now I have to wait the processing days, which I was trying to avoid, hence CASHING the check, not deposit.
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August 2022 by Patrick La
I love this bank have a app and a location to go towhen needed
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May 2022 by Theresa Davey
Currently waiting at our 5th Chase Bank to open a child's savings account. Absolutely, the worst banking experience. Customer Service is horrible. Personal Bankers are not available.
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January 2022 by Chaz Earp lll
Excellent Bank even for investments this is the bank to use
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November 2021 by Karla
Really bad customer service!!! I have two weeks trying to open an account but every-time I come they say that the person that was supposed to help me had to leave.
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December 2020 by HAR H
I have to post a negative review of this lousy bank.On november 06 I paid off a car loan that I cosigned for my daughter, today is November 27 and I am still waiting for the papers to change the name on the title to her name only.I called several times but could NOT get any answers to solve this problem over the phone forcing me to go to the bank and get answers in person.
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October 2020 by RuthMarie S.
I came here today to clarify my mother's account and Tyler was so helpful He really is a very patient personAnd eventhough I needed things explained a second or third time Tyler was so polite reexplaining until I understood It is so nice to experience such good customer service
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January 2020 by MUHAMMAD K ARSHAD, MD;DLFAPA
I read some unfavorable reviews about this Branch. I have several business and personal accounts with Chase. I visited this branch today and had a very pleasant experience . Specifically I was served by Louis L Prevot Jr. He as very welcoming and enthusiastic. I needed copies of my bank statements for few closed accounts for my 2019 taxes. He spent almost 1 hour with me and went out of way to help me . Most of all he did it with a smile on his face and with a great attitude. May be his time in military taught him the value of hard work . He told me he spent 8 years in service. I hope he and his manager sees this review and he gets his Ferarri, like his tag said.
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December 2019 by Roberta
21st Century Banking! convenient! love it!
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November 2019 by Dane Amleh
Bad service
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October 2019 by Mike P.
almost most chase bank , go in there to see rep. n it alway so long , at least 45min - 1hr , not sure why.
