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October 2023 by Diego Castellanos
Very dirty and messy location, unlike most other Claire's. Please consider investing in new carpet and also in better customer service
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October 2023 by Anika E
Lied about how much they charged me so when I got the receipt it was a lot more and I didn’t get the proper discount and wouldn’t return the stuff even though I hadn’t even left the store with it because it was body jewelry. Rude customer service and very unhelpful. The manager even confirmed they overcharged me and only offered a store refund even though it was their fault. I wasted money unintentionally and they overcharged me. I hadn’t even walked out the store when I realized they overcharged me and they refused to return it because it was jewelry even though I literally bought it two seconds ago. They literally lied about the price at the register and when I saw the receipt that’s when I realized how much they charged me. Also I had to wait for about 30-45 minutes at the counter for help because the shift that sold the stuff to me left before the new shift got in and the manager was dealing with other customers. After all that, it was just for them to say they won’t return it even though I didn’t even leave from the store. Very dissatisfied with the customer service, prices, quality and the lack of help I got . I’m very unhappy that the manager even confirmed I was overcharged and was only offering a store credit instead of refunding the money they were not approved to charge me.
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July 2023 by Gwen Dunnaway
Granddaughter had ears pierced yesterday.Not only were the piercings uneven (one actually was downward at a 45 degree angle in the ear rim).Called today to see if they could repierce the one ear.was told we would have to buy a new set of earrings even though we had the original earrings.Never again
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August 2022 by miguel dalia
oh my god. a god awful store. i cannot even explain how bad the quality of claire’s is. don’t even get me started on the manager
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August 2022 by Kassandra Olvera
Very empty not much selection
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February 2022 by Terry Smith
I went Claire’s to buy noise jewelry, It was just as the store opened. I was the only person in the store at the time I asked about the pierce noice jewelry, she pointed to where they were. I asked if there were noise Jewelry that did not require piercing, she pointed again to an area.Y proble ,I think she could have gotten from behind the counter and gave me some help but in stead, she continued on her cell phone texting. I just walked out of the store.
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August 2021 by Aryel
My daughter loves shopping here and it's always pleasant when I bring her.
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January 2021 by 22aryel
My daughter loves shopping here and it's always pleasant when I bring her.
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August 2020 by Sharina S.
Terrible experience. My cousin came here to get his ears pierced. The earring was pressed too deep in his ear so we asked the lady who pierced it to loosen the back. She ended up taking the whole earring out so now he has no earrings and wasted 50 dollars. Definitely a rip off and extremely unprofessional!
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January 2020 by Brandie O'Quinn
Toi congested and expensive especially cause everything that they sell is from China
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November 2019 by melissa lepine
I love beanie babies. I bought a few. It was pleasant.
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October 2019 by Howard Moreau
My 12 year old daughter loves it
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August 2019 by Carla Simmons
They dont give you time to make up your mind. THEY rush you to mich
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July 2019 by Tatyana Borden
Can't wait to go back again
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July 2019 by Elise Lucas
Staff always helpful and nice.
