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July 2023 by Autumn Breeze
This is the only place we will use for car repairs. The staff is amazing and the prices are incredibly fair. I've always been pleased with the work done. I refer everyone I know to them if they mention they need a vehicle repaired.
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April 2023 by Saint Dávila
Best automechanics around they are honest and fair priced
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November 2022 by Kerry Henry
Pleeaassee do not go to these people, I brought my car to them before reading the reviews. I dropped it off Thursday went to check on it Monday, this lady tells me, with a nasty attitude “ we not working on your car, it has too much wrong with it.” First of all what mechanic shop tells you they can’t work on your vehicle and don’t even attempt to tell you what is wrong with your car. I took my vehicle to these good people on 4th street my friend told me about. Always read reviews first!
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July 2022 by Upt Reef
I do not recommend anyone ever using this place for Anything mechanical not even a oil change very shady tree mechanics even calling them Shady tree mechanics is a compliment! I do not think anyone in the shop are certified mechanics but my range rover there to have a compressor replaced. Started off of something simple and ended up a huge problem they charge me 1500 to replace the compressor went to pick up my vehicle and it was blowing hot it and it was blowing before I had it repaired they told me they need to keep it for an additional week to see what they need to fix two weeks later I pick my vehicle up still the same problem they said they needed to keep it again to see if they can fix what the problem is this went on for two more times long story short they did not fix the vehicle but end up breaking something else after I spoke with the owner I told her that I was more than patient with them getting the job done Well they still didn’t fix it end up damaging my fans The head mechanic was just as an experience as the other ones when I questioned him about it he gets an attitude and start yelling then I started yelling decides to call the police as if that was going to solve the problem talk to the police and told him everything that happened and they told me they been there before with other Customers please people if you’re reading reviews don’t make the same mistake I did I’m in the process of having my lawyer take care of this issue but this is going to be long and drug out don’t make the same mistake terrible customer service is terrible the The people that worked on my car because I cannot give them the satisfaction of Saying mechanics They don’t deserve the title Trailor trash!!!!Services: Engine repair
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June 2022 by Sharreiff K.
How far the worst place you could ever bring your car I wouldn't even recommend going there to get a brake tag there's not a mechanic inside they're only a bunch of shady tree So call mechanics! suck my car there to get a compressor replaced four weeks later because that's how long they had my car and long story short now my fans need to re-be replaced I need a new compressor again and I hear a ticking noise coming from the vehicle as if they put a time bomb in my vehicle please don't make the same mistake I did going through court with this issue don't bring your car there ever
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January 2022 by David Young
I did the recommended suspension work they said needed done during a previous repair. When that was done they said I needed additional suspension work. I asked why they didn’t do all of it. I was told I didn’t pay them to diagnose that. After some debate they asked if I expected them to keep my older high mileage truck repaired? Yes I do. I took it somewhere else and when they did all the work they found out the part they had replaced wouldn’t tighten properly and may have been the wrong part. I’ve gone there for many years but won’t return again.Service: Steering / Suspension
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December 2021 by Teri Hotard
Awesome! Very professional and efficient. I've been going there since Bob owned it and now that Natalie is running it it's only gotten better. Her attention to customer service is outstanding!
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December 2021 by Brenda Miller
Very professional and knowledgeable staff. Waiting area Is clean and comfortable. Would definitely go there again!
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October 2021 by melissa joly
They were professional, explained the problem in detail, and told me what my options were. I waited about 2 weeks to post this review after the work was done. I have to say I'm ecstatic about the repair and the work they did. They went above and beyond to find a part that was difficult to find and I have had no problems with the repair. If I could give10 Stars I would ....thanks again Natalie great job!!!Service: Steering / Suspension
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October 2021 by D Man
they simply aren't truthful and lack any real knowledge of vehicles. i asked them to check 3 things on my truck and give me an opinion, they said it would be 100 bucks. instead they charged me 150 PER HOUR, which they completely left out when i dropped off truck. then they said they couldn't get the computer to tell them what was wrong so they didn't know what to do and it would likely end up costing me 600 for them to figure it out. at end it was a complete waste and all they did was hook it up to a computer which is something AutoZone does for free. don't go to these dishonest and incompetent joke of mechanics.Service: General repairs & maintenance
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September 2021 by melissa vanderhorst
My first-time experience was almost a good one up until it I picked up my car. I requested an alignment check. It was done but Natalie forgot to tell me that it's a billable charge. I wasn't too happy when I had an unexpected $80 added to my invoice. So when you ask for service, make sure you ask if it's billable.Service: Oil change
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July 2021 by Alvin Clark
They repaired a timing chain on my vehicle and when I went back to get it fixed no one was willing to look at it. Make sure you find out you have a warranty before you pay them. They are not honest about the things they fix and do. I have to bring my vehicle somewhere else now. They claim that they're so busy that they don't have time to take back my vehicle to look at it or try to repair it.Service: General repairs & maintenance
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July 2021 by John Neal
Shop was too busy to handle all customers business
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July 2021 by Micheal Hunter
On June 8th I had my car towed to Express Tech AutomotiveSo they can tell me why it wouldn't start .They had my car for a whole week and couldn't tell me why it wouldn't start. I explained to them again that my car was running fine when I parked. I pulled the three plugs on the transmission one was giving me problems to unplug, after I cleaned and dried them put them back together my car wouldn't start. I told Mr.Bob I talked to another mechanic friend and he told me that the plug I had problems with I have to take it off and line it up well I didn't know what he meant so I explained that to Mr. Bob and an hour later he called me and said that's what is wrong my Neutral safety switch is bad it needs to be changed .I had a hand-tooled wallet in my consoleIt was missingI know it is just the other day my gold ring and watch is also missingI went back the next day because my car wouldn't startThe plug was unhooked so I had to put it back together so I could start it and get to Express tech and let them know my car wouldn't start and my wallet was missing from my car. I had a hand tooled wallet made with my kid and grandchild birthday's on it. But it was gone and I just noticed my watch and ring was missing also so that was my experience 781dollars worth. When it was supposed to be 75 for the tow and 109 for them to tell why it wouldn't start when everything was new and it was running when I parked until I pulled and cleaned the three plugs on the transmission.Service: Check engine light diagnostic
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July 2021 by Monica Se
I brought my car in to express tech in Jan 2021 for a coolant leak. They promised the car would be repaired the next day. Express Tech was diagnosed as having a leak from the timing gasket. I agreed to let them change the timing belt also. Before I agreed to repairs, I asked if there were any other issues seen with the engine/cooling system. She said that they had everything taken apart& didn’t see anything else to worry about. Because if there were, I wouldn’t have gotten the repair. It was already a lot to spend on an older car.A one day repair turned into 4 days total. From the beginning I had issues, I drove off still smelling coolant burning& dripping. I went back. The tech stated that he needed to replace the heater hose connector & water Pump gasket, as they were broke during the repair. I had to drop the car off& Uber back& forth. I went back to the shop a few times for the completion of these items. This was very inconvenient. The car wasn’t driving as well as it was before after all the issues were “supposedly” cleared. On the next visit, The tech then recalibrated the camshaft. It helped a little. I still felt the car wasn’t driving as it did before. The car has been maintained by my regular mechanic, unfortunately I couldnt go to them because the owners son had covid & had to close the shop for 14 days.Over a period of 6 weeks i was back & forth to them. In February, I went in again for a weird noise. The dealership then goes on to state that the vehicle has more issues. Instead of checking my engine, They pointed out other items that were already repaired & Which I had no issues with after those repairs by my regular mechanic. I have receipts to show each of these repairs they mentioned were already repaired. There was a small leak in the power steering hose, which I was aware & was notified by my regular mechanic prior. This doesn’t affect the engine at all. overall, They tried to point out other stuff not related to the engine cooling system. They also tried to charge me a diagnostic fee for this visit. All of these trips back to their shop, can be verified by my Uber receipts.Around February/ March , I noticed the coolant started bubbling out of the reservoir. Which the car was doing when I brought it in the 1st time. So of course I’m alarmed. I went into the shop soon after. The owner Bob stated that as long as the thermostat isn’t rising don’t worry. So I continue on driving. In beginning of may,I was noticed a sound. I opened the hood the next morning & The coolant was near empty in the reservoir. This is after cooling off over night. I bring the car back a day or so later.They give me a diagnosis of needing a radiator. They say it’s cracked. The radiator is at the front of the car. The leak was in The middle of car. I could see it where I parked. Which makes no sense. I decline the work because at this point, I don’t trust that they’re telling the truth after all these trips back to the their shop.I had my regular mechanic takeover & give me a proper diagnosis. It was the thermostat bypass pipe leaking coolant. I have pictures & videos of exactly where the leak was. And I did not need a radiator. My radiator was flushed at 50k miles & thermostat changed, so why would I need this service again so soon? It was all a lie. I paid $884 for the first coolant leak repair, which was unsuccessful. Even added on extra items(timing chain) to make sure the car was running good& still ended up getting cheated.I’m demanding a refund from express tech. I’ve already done a dispute with my bank, but express tech will probably try to block my dispute. They need to do what’s right &give me a refund.
