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November 2023 by Dung Nguyen
Great shop good prices good Serves’s
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November 2023 by Sonia Brown
This place does bad business over the phone. They quote prices, then when you arrive, all kind of fees pop up. Then they don’t tell you their policy upfront, but expect you to read signs around their over crowded shop. The mom was nice, but Mr Tony was loud and rude. Not happy with the way they conduct business and make up prices Day by Day. Don’t ever take quotes over the phone and always get legible receipts. Their old carbon copes rubs off immediately and they act dumbfounded to what’s supposed to be on the receipt. I will never do business here again.
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July 2023 by Lisa Tate
Worst customer service ever. I called to get a quote on a part for my 80 y/o mother. I was quoted one price on the phone and when she arrived they quoted her a higher price and became very irate and threw her money back to her. This was very unprofessional and inappropriate behavior. We will never do business with this establishment EVER AGAIN!!!
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April 2023 by Avannti Griffin
I called to get a price on a part and the young man who answered the phone yelled at me and hung up in my face very rude customer service!!
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February 2023 by Vernita Porter
I got a bumper I think less than a year ago and it falling off. Wrong fit and after they gave me a price they up the price .
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December 2022 by Matt Kimpton
These guys are parts brokers and then they screw the vendors they buy from. John is a straight up liar,.
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November 2022 by TTAB Company
Wish I could give 0 stars. Stay away from this place, he will steal your money. Anthony is a big liar and makes promises that he can’t deliver on. If you value your money, don’t do business here. He stole $2360 from us. I hope it’s worth it.
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November 2022 by Denisea H.
He will steal your money and make promises he can't deliver on. Stay away from this place if you value your money.
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September 2022 by David G.
Never under any circumstances should anyone do business here. The owner is a liar. I initially came to this establishment to buy an air compressor needed for my air conditioner. On the phone he told me he was $380 when I got there he told me with fees it's over $500. Then he tells me the air compressor has a warranty for a year but he didn't tell me he charges you $60 for shipping and handling each way. Since I bought the air compressor there, and my friend was not able to fix the problem like I thought he could, I let them do it. 1900 dollars later, the air conditioner was fixed, for about 2 days. They misdiagnosed the entire issue, and all I needed was a new thermostat. Lesson learned, never go cheap on trying to fix your car. I learned the hard way, but in regards to this place, never come here, it's a scam shop. And they will screw you on parts as well. As I said the owner is a liar.
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July 2022 by Carlton Coleman
This place is a rip off, all about the money. Do they a great job at find the wrong part and making you pay for it
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July 2022 by Max Sr.
I’ll never do business with them again. They come off as nice people, but remind me more of crooked salesman’s who talk fast but don’t truly care about good customers. I gave up a used transmission after buying a new one and never got my core credit back! One of the owners gave me excuses for weeks asking for more time until finally telling me that they never got credit for the used transmission that I turned in to them and that it was cracked which should not have mattered considering they require you to turn in broken parts that you are replacing with used parts! So basically I’m out of my used transmission and $200. These people are snakes who smile on your face and look you in the eye and blatantly lie to you. Worst customer service ever!
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July 2022 by Larry Thomas
A experience any customer would like. Very detailed explanation of product and service delivery time explained by Fayard auto sales person, as well as a well defined contract.With this customer care service I will surley recommend Fayard auto as a place to do business always.
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June 2022 by Deneldia montelius
May 18,2022 I received a replacement motor after waiting 2 months. I had to pay for shipping to send the first motor which was no good back which was over $300, once the replacement motor I had to pay shipping to get the replacement her which was also over $300. I paid over $800. If u pay with a card, they charge 9.5%. I will never use or recommend this place to anyone. They are all about money. No empathy at all. Please read reviews on this place and pass the word on. I would hate to see alot of people pay money they dont need to. This was the worst service I have ever received. I purchase a motor and it wasn’t like the one I originally had so, i brought it back to get the same as I had and the owner told me it will work, I just have to change somethings around on the motor like the timing cover and some other things. I would never purchase anything from this place. And then the owner gonna lie about the price he told me for the motor. Ne careful where you purchase things and get what they tell you in writing
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April 2022 by Lionel McCoy
My name is Lionel McCoy ,while in search of a rare rim I stumbled upon Fayard junk yard . On a wing and a prayer I inquired about there inventory . To my amazement I was told that they in deed had the rims in stock immediately. I was puzzled how prompt his response was.to my question. I am still a hesitant most places had put me on hold for 10 -15 minutes and returned simply to say "Nope try anotherplace", The staff went above ,they took time to text me a picture of the rim. 100% match. Instead of calling junkyards in Kenner, New Orleans and surrounding areas waisting my time this will be my first call from here on out. Satisfied customer.
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January 2022 by kip tyler
Worst ever do not waste your money here... I cannot believe they actually used racial slurs.