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February 2024 by Margil Rios
Bought tires on line. There was a button to choose this place for install. Decided to ship to my house. Came in and told me they don't install customer supplied tires. After all the business I did with this location? Nah bring business somewhere else..
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February 2024 by Raymond Meladine
Brought in a fleet rental to these jokers, kept the truck the entire day. No call to say that the truck wasnt covered by Enterprise. I just happened to call to check on the service.
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February 2024 by Sunesha Mays
They were nice and the service guys were great it was really quick service and they even called to update me about my vehicle
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February 2024 by Charles Williams
The staff was amazing, when I arrived I was greeted with a smile. The work was completed in a timely manner. I liked the idea that they didn't sell me things for my car I didn't need which is usually for car repair shops.
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January 2024 by Jinks Caughlin
Good service
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December 2023 by Corbin McDavitt
Thank You Ethan!
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December 2023 by Maurice Brunet
I've been a customer of this store for very long time. I tell everyone that I always get great service.
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September 2023 by Julie Ruiz
Made an appointment, had a confirmation and the guy laughed in my face saying I'd be lucky to have my car back by Monday. Left work early too, very upsetting. Don't take appointments if you can't honor them.
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July 2023 by LilNjiN _
Four new tires and lifetime alignment. I call this store to confirm that they even touched the rear when I got home. Not only did they not touch it, they said it doesn't need to be adjusted and the rear is within its limits. AND that there's no guidelines for the rear to be adjusted. Total lie, the lateral links are clearly made to be adjusted. When I asked if uneven wear will be covered under warranty, since the passenger side will clearly wear out fast, they say no. I'm never returning to this store, I've done better eyeball alignments in my limestone driveway! Update to mention they didn't even give me a sheet showing the alignment was done
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July 2023 by Daryl Spears
Stay Away From This Store !!!Before you agree to ANYTHING they tell you at this location, Go somewhere else andGET ANOTHER OPINION FROM SOMEPLACE ELSE.Its was all i can do to get time off at the refinery to get a front end alignment, but After scheduling an appointment for 3:30 pm, Firestone didn't even look at my vehicle until nearly 6:30pm, and immediately started telling me they couldn't do an alignment unless I had this Laundry List of work done first... These same parts were just replaced about 1 year ago and I have the receipts to prove it...As more customers came in they were told they close at 7:00 and they would have to schedule an appointment the following week. (It's Wednesday).I purchased " A Lifetime Alignment Warranty " when i purchased my vehicle new, and they didn't make any effort to honor the Lifetime Alignment warranty...I will be contacting the regional / district manager for Firestone to file a complaint, because if they can try to cheat me they can do it to you, your wife or daughter.If they hadn't put 2 other vehicles ahead of mine I wouldn't have been waiting for nearly 4 hours or lost money by leaving work early.But why should they care about customers that have purchased Lifetime Warranties when they can Gouge other customers that will believe whatever they are told.Get a second opinion, and stay away from this place...I have included a picture of my Lifetime Alignment Warranty. And I will update after speaking with regional manager.Service: Wheel alignment
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June 2023 by M.MASIH KHAN
Good staff but rip off and really rip off. I went there with a friend recommendation to get an estimate but the smiling faces wrote an honest estimate for approx. $2,000 and tried to get into the glove compartment where I can witness dirty oil finger print. I also paid over $100 for highest. I went to another shop and got this job done for little over $200. Please always take second opinion before you end up in this slaughter house. Thank youService: Auto engine diagnostic
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May 2023 by Hunter Michelle
Super helpful on the phone and he was willing to get 2 tires from another store to get us back on the road safely the same day
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May 2023 by C Steezie
First time I made appointment I got off work early just to pull up and then to tell me that the person who was doing tires had to leave early. Being that I made an appointment u would think they would call and tell me it’s cancelled. Told them give me appointment for the next day, got off early AGAIN and was told they had a call in. Will never go to another Firestone in my life!!Service: Tires
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May 2023 by Mellisa Banh
I was passing by town to see visit family while I am on a big road trip. I noticed I needed a steering alignment and this Firestone was able to get it all done in a timely manner! I did not have to wait all day and they took care of my vehicle. Todd, who was at the front desk, is very friendly and professional. Everyone made me feel welcomed. I am grateful!
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May 2023 by Jason Bennett
Don't go there they scratched the rims on my truck basically Said owell and cannot balance a tire. Which caused me to go some place else and get it fixed properly.
