Furniture Mart is a business that offers a wide selection of furniture and mattresses at very low prices. Customers praise it as the best place in town for furniture, with some calling it a hidden gem. The store provides good service, and many customers recommend it highly for its prices and variety of beautiful pieces. Michelle is recognized for her excellent customer service, being courteous and going above and beyond to make shopping a pleasurable experience. Another staff member, Ms. Donica, is also appreciated for her quick and efficient service, with customers indicating they plan to return. However, there have been some issues with the delivery service. One customer shared a negative experience where delivery men refused to take away the trash after delivering furniture, claiming it was the customer's responsibility and demanding payment. The customer service response was initially rude, but the store's manager, believed to be named Jason, personally came to the house and took care of the trash, which was appreciated. The incident highlighted concerns about the behavior of some delivery staff and the importance of proper customer service training. Overall, Furniture Mart is known for good prices, a good selection, and helpful staff like Michelle and Ms. Donica. Despite some delivery issues, the store has shown that it values customer satisfaction when problems are addressed by management. Customers recommend Furniture Mart for quality furniture and excellent service.
This is my go to place for furniture. Especially big purchases. Great selection but customer service is the icing on the cake every time. Definitely recommend. Love my new vanity worth the price for sure
September 2025
Mark and Kedrick where phenomenal, showed up on time, installed both of my recliners and where super sweet! Thank you furniture mart, your guys are the best!
May 2025
I went to Furniture Mart not intending to buy anything because I thought the prices were expensive. However, I bought a beautiful sofa, two electric recliners and a marble sofa and two end tables. The prices were very low and the employees were friendly. I highly recommend Furniture Mart.