-
February 2024 by Dean Phillips
Trenly and his staff are always friendly and efficient.
-
February 2024 by Jessica Salgado
Very professional and friendly staff.
-
February 2024 by Magnolia A.
I just recently went to this Goodyear in Gretna. My experience is always welcoming. The store manager Mr. Trinly, is a super nice person. He is always making customers when I go there feel special. The store is always clean and tidy. Mr. Trinly is always concern when I have problems with one of SUV'S. There is this certain technician there name Nick. I only want to work on my vehicles. He is very attentive and always trying to make sure things are done right on my vehicles. There is a another young man name Mr. Nick (Service manager). He is also a very nice person. He is always helping where he can with the other technicians. I can't say enough about these young men but thank ya'll so much for everything. Even when they put new tires on both my SUV'S. My daughter also get her tires from them for her Armanda. Rating A+A+A+
-
December 2023 by Mike L
Had break service done. Very satisfied with the repairs. Would highly recommend.
-
December 2023 by Lashonda R.
I start coming to this shop only because the dealer had a long waiting list for repairs. Good year got me taking care of in a few days. They gave me a list of things I needed to fix my suspension system. After completing all of the services one at a time due to funding. That is when everything else went wrong. My check engine light has came on. I went back to them. They corrected the problem. No more than three weeks later my check engine light came on again I went to them, they claimed they fixed the problem. They left parts off of my vehicle. And from what the Next mechanic told me, they switch parts off my vehicle that I did not ask them to repair which caused my check engine light to come on. My Cadillac converter had been stripped which is illegal to do. No one else have had my vehicle but the dealership and good year prior to this happening. So ladies and gentlemen, if you want to dish out money to this company for a repeated service that you will need over and over again because they will cause problems for you to come back to them. please go to the shop. I will never do service with them again.. Looking for a lawyer now..
-
December 2023 by Average Human
The man at the front is very patient and helpful . Great customer service definitely would come back to get my tires serviced here
-
November 2023 by Georgianna Forrest
I was told it would take 90 minutes for my car to be ready for a tire and oil change. 5 hours later they hadn’t even started on my car. The man behind the counter, supposedly the manager, then lied to my face denying he said that. Another customer had been sitting in the waiting room for almost 8 hours and still doesn’t have his vehicle.? I overheard the employee complaining that if people would just stay in their lane and work things would move quicker instead of chatting up the customers.I brought my car here in the past and they could not fix the issues. I figured it’s only new tires and an oil change.Terrible business. I should have looked at the other reviews.
-
October 2023 by M L.
My family and I have been going to this location for almost 20 years for tires, oil changes, service lights, brakes, and more. They are usually busy so I always make sure to schedule a time to drop off my vehicle. I rather leave it there to make sure the mechanics give Lexi the Lexus, the tender loving care she needs. The Goodyear family feels like family. Even though their prices are reasonable we would be a closer family if we could get family discounts.
-
October 2023 by June Washington
I had 2 flat tires on my way to work and I was very upset. The workers calmed me and worked hard to get me back up and running. They didn't take advantage of me situation.
-
September 2023 by E
Dropped the car off at 10am, still wasn't ready by 6pm and they closed the shop without ever calling me and telling me they were keeping the car. And this was after I communicated to them both in person and when I called mid day to check in that I really needed the car by the end of the day (I was initially told it would only take two hours to be seen.) When I brought this up to the manager the following morning, he had nothing to say, but blame it on an employee. Said he's been doing this for 19 years, but it doesn't reflect in his communication or customer service skills. It's a shame because Goodyear is usually good, this location is running on the name alone because they definitely do not fit the standard when it comes to the service they provide.
-
July 2023 by Alloy Pro.
Purchased 4 tires , price was great and the guy behind the counter was really nice , they swap the tires but by the time they finish with install , it was raining really hard . The next day I went clean my wheels and new tires , every wheel in my truck was scratch , they butcher my beautiful wheel , they used cheap weights that stick to the side of the wheel to balance it , I WILL NEVER COME BACK TO THAT STORE .
-
July 2023 by Jael Vincent
I went in while they were having a promotion that offered an oil change and a tire rotation all for $30. The service was fast. The only thing was that I had to reset the oil warning on my car myself once I left.
-
July 2023 by Trey Hamilton
Friendly, knowledgeable, staff. This is my go to place for all my vehicle needs.
-
July 2023 by The JasmynYvette
I am absolutely mortified at the service received and even more disappointed in the customer service. Do better.
-
May 2023 by GJ CALL
I just had front in work done to my truck. Luckily when I bought my tires a few years ago I got a alignment with a 3 year warranty. Lol, I got tires rotated, balanced, one repaired because it had a screw in it, and alignment all for free. Thanks guys!!!
