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January 2024 by Alex Rowaan
Awful hotel. Everything is falling apart or stained. We found baby cockroaches on the bed in our room and got moved to the room next door, no real apology. The toilet barely flushed. The breakfast bar had waffles but was out of syrup, had coffee but no cups, had cereal but no milk, etc..Do NOT go here and if you do, CHECK YOUR ROOM FOR BUGS
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January 2024 by Josh B
One of the worst places. We were suppose to have two room. One that was handi cap accessible, got there all those were booked. Finally got to our rooms. My parents room one of the beds had a a sheet and nothing else on the bed. We called and they said they were out of the comforters. Our room smelled and we didn’t even have a shower curtain. Bathrooms were smaller than a cruise ship
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January 2024 by Alan Mendoza
Do not book! Save yourself the bad experience and find another hotel. Extremely dirty, my king seize bed was not ready so I was given 2 double beds. I’m pretty sure one of the beds was not clean and I don’t think the sheets were changed. This is a lesson learned. This was a $30 hotel for $100 price. Be aware.Rooms: Terrible and bad condition. Roaches.
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December 2023 by R S.
Is every La Quinta trash??? Where do I start? This hotel has never been up to par. Heat doesn't work in the room, the ceiling in the bathroom is water damaged, the bathroom door is damaged, beds uncomfortable, breakfast decent with no coffee cup lids, and upon arrival literally had a half of roll of toilet paper. Put in a maintenance request at 8am and came back to the room 12 hours later, and still no heat. It's literally in the 30s and 40s at night and no heat in my room. Was told that maintenance would be here and called back an hour later and maintenance isn't even on site!!! Save your time and money because this place is not it. If you think this LaQuinta is better than your last think again. No one pays there money to stay in a crappy hotel or to have their maintenance requests ignored. A full refund is definitely due for the lack of concern of guest requests and the the inconvenience it has caused my family. Whoever owns this place DO BETTER!!!
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December 2023 by Champagne Beverly
Worst hotel I ever been to! The hotel stinks! The room stinks. Hot water don’t work! The tv volume did not work so they switched our room! That room was also horrible! Both rooms felt like the tub was sinking in! The beds is hard and cheap & also the pillows! They didn’t have toilet paper! The next day I call front desk for 2 face towels, he said the towels were in the dryer and that someone will bring it to the room when it’s finished… no one brought towels! I’m very disgusted with that hotel! The housekeepers was smoking in the rooms while fixing beds! Lol I never saw that before! The housekeepers was also smoking weed in the front the rooms! They never tried to hide it when we passed by! The hotel smell old and it’s not sanitary at all! I checked out really early! Breakfast was nasty! My neck and back still hurts from the bedThe white towels were brown & dingy! Had to use the same towels because they didn’t bring towels! The bathroom is nasty! They had plastic bags over the smoke detectors in the rooms! The plugs and lights didn’t work! I barely could see to do my makeup! The best view was the pool! Service I would rate 1 because they lie about bringing fresh towels and lack of communication!
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December 2023 by Desiree S.
If the smell of urine and the sight of roaches and bloodstains is what you think of when you want to visit New Orleans, then this is the place for you. Located just across the river in Gretna, when you check in to this place, you will feel like you are still on Bourbon Street. People drinking and carrying on at all hours just outside your window. And did I mention the smell of urine and the sight of roaches and bloodstains. If you survive the night, they do provide a free breakfast. Two big questions I have are: How does this place pass inspection from the City or Parish? and How does La Qunita allow this run-down flophouse to use their name?
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November 2023 by David A.
Tv did not work. Called about it and was told maintenance already left for the day at 3:30 pm. Floors buckled in elevator and bath. No soap! Bedside light is not working. Called desk 3x and was hung up on after being on hold 3x. A lot of "I don't give a sh&t" was evident. Skip this one
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November 2023 by Eva Kingsley
We didn't have high expectations, but we are disappointed. Rooms smelled like wet dogs (we moved to another room because the 1st one was worse, & we decided to buy air freshener). The bed is old & falling apart (see photo). We stayed for 6 nights, and I requested 3x for our room to be cleaned, but they NEVER cleaned it. The vynil floor was sticky, I saw a cockroach creeping on the wall. The staff were friendly. They fixed the door lock when I asked, so I'm not sure which department don't do their job. Breakfast was basic. One star for the friendliness, one star for working appliances & hot water. Neighbors were noisy; honestly it scared me. Definitely will not recommend, especially for families & people with allergies.
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November 2023 by Andrew Benjamin
The first stay would have been a 3 star review, but returning for the second part, the customer service was way better. They took us in early out of the rain with our son. And went over and beyond. Rooms are a little rough and showers dont drain well. But not a terrible place for a one night stay.Rooms: Rooms were average. The beds were comfortable. Pillows, not so much. Had an old smell to them, probably from moisture issues.Nearby activities: There is a mall to walk to, and ihop right out front.Walkability: Plenty of places within walking distance.
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November 2023 by Blondie Star Fire
If you want to be bit by mosquitoes and have a bathroom the size of a broom closet . Takes 5 min to get hot water and then the drain doesn’t drain properly so you gotta take a shower in nasty water . How are you property cleaning the tub and sanitizing it if it backs up with water . Room smells like mildew abd mold from being flooded. Loud banging on walls . People outside our room talking loud kept causing our very calm dog to bark half the night . It
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November 2023 by Briana Laborious
It’s a motel so we weren’t expecting much. The room seemed decent for a motel. I checked the beds for bedbugs and didn’t find any. At 10 pmwhile reading a bed bug crawled towards me. The hotel staff was pleasant but we checked out immediatelyWalkability: Not very walkable, you’ll need a Car
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November 2023 by Samantha Gonzalez
Do not waste your money on this hotel. No hot water, no fitted sheets on beds. Burn hole in blanket. Toilet not seated correctly and it wobbled and leaked. Room smelled weird. Blood stains on towel. Half of the outlets did not work. Check out staff did not care and would not look us in the eye when we let them know of all the issues in the room. Worst hotel ever!!! ZERO stars if possible.
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November 2023 by Ernest 'Wu' Chang, Realtor®
Checked in Friday. Saturday housekeeping comes and takes our towels while we were away. They didn’t replace the towels. They didn’t bother to clean the room or make the bed.Come back to find towels missing. Called the front desk and was told housekeeping will be back at 10a the following morning.We were checking out at 11a. Had to shower and dry off with the bed sheets.Wouldn’t recommend.
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November 2023 by Denise Hesse
This was by far the nastiest place I have ever stayed! We had no choice as we were very limited to the amenities we required traveling with 2 pets and driving 2 semis we needed parking for otherwise we would’ve left the second we walked into the lobby! The pictures posted here on google are not that of this actual location first off!! The rooms were so dirty … the 1st room we went in had poop smeared down the bathroom door and smelled of urine terribly. The 2nd room was just flat out dirty with cockroach’s walking around, laying dead and floating in the toilet. The bathtub had burn stains all over the edge. The tv remote didn’t work the 2bd one worked half the time. The doors were just gross to touch. We were given 2 towels and 1 wash cloth. The 2nd and 3rd day we went and asked for new ones and were told they had none and they would bring them to us when they did and of course we did not ever get them so my husband went down and had to rudely demand a new set… when they finally gave him some it was as if they were someone’s old personal towels a pink and a purple one with bleach stains all over it. It was the worst breakfast and breakfast area I have ever seen in a la Quinta and the staff was nothing short of rude. The parking lot was so littered with garbage used condoms and random articles of clothing spread everywhere. I have absolutely not a positive thing to say about this place
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November 2023 by John Wells
Worst hotel experience ever!!! Samara at the front desk should not be working in hospitality. She was rude, unkind, and non accommodating. We reserved 3 rooms well in advance and let them know we were coming. Get to the hotel, she makes us wait 15 minutes only to tell us she doesn’t have any rooms. Then to make it even better, she gives a room to the couple trying to check in that were after us in line. She then said “get out of my lobby.” This hotel is 0 stars, disgusting, and the person working the counter should not be working. Absolute awful conditions and the fact that this hotel will let you make reservations in advance and then not have rooms for you is crazy. Stay away at all costs.
