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July 2023 by wiser truthful
Got there at 8:58, door was locked. That's understandable since they open at 9am. 9am door still locked. 9:01 a car pulls up, park and the 2 associates enter and lock the door back. 9:06 door is still locked and the associate is trying to speak to me through the glass. I left to go elsewhere to get my pool supplies.
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June 2023 by Annette Foret
Under new management, and this guy is awesome. He helped me with chemicals and tested my spa water several times. The store was clean and very organized. The manager went out of his way to help me and signed me up for the rewards program for extra discounts.
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June 2023 by Katlyn Dion
Under new management! All the employees are very welcoming and knowledgeable. Highly recommend.
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June 2023 by Bernel LaGarde
Wide selection and great service! Under new management!
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April 2023 by Paul Faucheux
Good service. Like most places these days they are taking advantage of inflation. Almost not worth owning a pool.
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March 2023 by Patricia Hanzy
The lady working at the store the day I went said she had worked there since 2009 as was snooty and overall rude! She swore she knew what she was talking about but she really didn't kno everything like she thought she did. After dealing with her rude Ms know it all behavior I chose not to buy anything and took my business across the street to biliots. I always get great treatment when I go there! I'll never go back to this Leslie's again. The last time I was there they put some wrong numbers in my pool water testing calculations which caused me to buy $400 of products I didn't need and I ended up not being able to use my pool for 3months. I do not recommend anybody do business with this store. I kno that I won't ever go there again. Although I'm sure a lot of people already realize that because their store never has many customers in it.
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December 2022 by kaylynn dobbins
The manager Ashley is nasty and rude. when I called asking for corporates phone number she hung up on me. The associate before her was just a nasty. They kept interrupting me and didn't even listen to what I was trying to say.
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December 2022 by Elijah Parfait
It was nice to be greeted by Leslie employees they were so helpful to my needs and really cared and they made sure that I got exactly what I needed and all that I wanted it was nice to be treated like family
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October 2022 by Ike Lambert-Cunningham
The manager is blatantly rude. I’ve never been anywhere that deals with customers and has someone with that awful of an attitude. She knew nothing about pools or equipment, but she knew how to be very unpleasant. What’s crazy is I’m reading other reviews, and there are 10 complaining about the same manager. To the owner: you are losing a lot of business for a bad reason. We’ll he ordering all our products online moving forward.
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October 2022 by Alec Cunningham
It was my first time shopping for pool supplies and I was hoping to get some guidance from the sales associate, but she seemed annoyed by questions and wasn’t very helpful and walked away.
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September 2022 by Melton Gaspard
Do not purchase anything from Leslie's Pool & Spa. I ordered a spa cover measuring 7' x 7' the employee ordered it there in the store. When I received the shipment it measured 8' x 8'. I want to the store to get this problem corrected after calling the head office, the manager told me that she didn't want the cover sitting around in her store. She even admitted that they ordered the wrong cover. Her name is Ashley and could care less about helping me. She needs to be replaced with a more caring people friendly person. I have all of my paperwork as proof of my order.
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September 2022 by Ashley Flores
I have been to the Westbank location a handful of times over this summer. Ashley was incredibly rude and told me I needed to buy things from that store because I asked a few questions and had my water tested and wasn't buying anything even though I bought something every visit totalling over $200. I will not go back and would not recommend them to anyone.
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July 2022 by Evas Google my business “Eva Maria” Marroquin
Besides the burning bellybutton z!!!
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May 2022 by Kyle Roussel
Both times I've been there the manager has been super rude. Zero customer service skills. I won't be returning.
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September 2021 by DD Nguyen
Pool supplies and chemicals are Over Price! We can get the same supplies and chemicals at Lowes for half the price.
