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September 2023 by R Lakota
On the phone Customer Service sent me to their physical building to start service? .. They explained the misinformation and gave me the correct address and information I needed. .. They were super helpful and I am appreciative for their time to help me
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August 2023 by Kawanee Holmes
Friendly fast service
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June 2023 by Bud Prest
They do not offer internet service in my area
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April 2023 by Maribel Comarazamy
Positive interaction with bilingual salesperson.
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September 2021 by Luis Acosta
I've got a good experience at this store great offers and the seller it was really friendly
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August 2021 by Shey Blanchard
There is one of the employees with red hair that was no help. Asked to get my phone service transferred to a different phone and they handed me a sticky note. I’ve been to several metro stores where they transferred service no problem and threw in a free case. Poor customer service. Worked in this line of work and it’s pretty simple to keep the customer happy.
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June 2021 by Pamela Draughn
Excellent customer experience
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September 2020 by omzod2020
Worst customer service , overcharges his customers, the owner is horrible, no customer service , just wants to get your money
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July 2020 by Chad Fontenot
Upgraded to a new phone and the lady helping me out told me they do not give free stuff when I asked about a free case. Every other store I have used has always included a free case when I upgrade(about twice a year). After paying she then tells me she will give me a free screen protector but of course they're currently out. I recommend going to one of the other Metro Stores
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March 2020 by Tabii Chan
Had been there once, after trying a different store that didn't even open. There was only 2 people, and the one that helped me was a young lady. She was nice, and helped me get a new sim for my phone. Was quick and I was in and out in less than 15 min
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August 2019 by Lois Mcfadden
Sucks, dont go there
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July 2019 by Jasmine Hipp
I love this store , best customer service lovely staff and very helpful . Store always clean and have the best deals I highly recommend it .
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July 2019 by Yada Hogan
The guy gave me the $60 plan and insurance tho I asked for the $50 plan and no insurance. He told me I had get what he gave me and call customer service for assistance. Wow dude really played on me.
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October 2018 by Victoria Withrow
Only gave it one star because none isn't an option. Horrible customer service. Arrived 15-20 minutes prior to close and was told I could not be helped as they've already closed out their register. Oh and it was lit up with the open sign and all. The juveniles they have working there then laughed at me as I was trying to find another location open. I would highly recommend a different phone company all together. It's always a problem with this company.
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July 2018 by Moneak Randolph-Ray
The sales people were on their jobs,patient and resourceful.
