Pep Boys on Behrman Highway is a one-stop destination for auto repair, maintenance, tires, and services like brake repair and battery replacement. Customers report excellent and friendly customer service, with staff described as going above and beyond, very attentive, professional, and honest. Many reviews highlight specific staff members for being friendly and taking great care of them, making them feel in good hands. The shop provides fast service, with one customer noting a brake fluid and coolant change completed within an hour and a half. Technicians are skilled at handling various issues, from fixing a dragging undercarriage to installing new tires for a safe trip. The team works efficiently, multitasking on vehicles in a timely manner. While wait times depend on the job, the service is reliable. Multiple customers highly recommend this location for any car issues, praising the staff as valuable assets who ensure needs are met, especially in urgent situations.
Excellent service! Fair, fast, honest and price very reasonable. Had to stop going to the location on Vets because service has become quite the opposite. Highly recommended Gretna location!
April 2026
Customer service was wonderful. Very courteous and friendly!!
April 2026
Quick, complete and reasonably priced diagnosis of suspension system problems
