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January 2024 by Lillie Bowens
Mrs Geneva was marvelous with her customer service and was very helpful with my items
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January 2024 by neworleans coordinator
Joseph is more than helpful! He spent over 30 minutes on the phone with me walking me thru everything I needed. He was polite, professional, courteous and most importantly kind. I would absolutely recommend this location and working with Joseph specifically!
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January 2024 by Brandon Hargrove
Great experience, super helpful staff
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January 2024 by Stephanie Stokes
Edited to add: I've spoken with Miss Geneva and was made aware of some things. After our conversation I feel that my 1 star should be revised. My table is scheduled to be picked up and we're on good terms!I've tried for a month to get a table picked up. I've been extremely patient. Tried to call 2 times yesterday and was told I would receive a call back. Today I've tried 2 times as well only for the phone to ring until it disconnects me.
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January 2024 by Knowledge Frazier
Website could be better
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December 2023 by Melissa Gibbs
0 stars would be the best rating for this store. This store has to have the worst manager in America. She has poor people management skills, I've heard this woman talking to her employees like they were her children. Disrespecting Grown working adults like they aren't human first. Since I've been a customer the employee turnover has been ridiculous. Every few months there's new staff, someone is always quitting. With so many staff changes and her being the only one that remains, I could only imagine the horrible work environment she creates. She's been lying to me the whole time of my agreement telling me that my early purchase option price was the remaining balance. I called to make my final payment and the guy informed me that I had $500 more dollars than what she had been telling me. I called for almost 2 weeks to speak to her, some days I would hear her in the background telling the guy on the phone to tell me she'll reach out to me and she never did. When I finally get her on the phone she tells me they shouldn't have been telling me that and they were miscommunicating with me when I clearly heard her multiple times tell them to say that. She tells me that they lied about my price and that the one she told me was accurate. I tried to make the payment she tells me that the pay out system doesn't work. I made another payment and on my receipt I see that the price she told me had expired months before. This is horrible business practices and someone like that should NEVER be in ANY management position. I will be going public with a lawsuit to expose this if this woman continues to stay in that position... HORRIBLE HORRIBLE MANAGEMENT SKILLS
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December 2023 by Stanley Briggs
I used to work for this store last year and I must say I have never had a worse manager. She would have us put ourselves in life threatening situations to collect money for her and would threaten to fire us if we didn't meet her required numbers. I have been cursed out by her. she asked me to go in some people's backyards, climb their gates and if I saw them to follow their cars to lord knows where. Her and the district manager are best friends or closer so she feels like she can't lose her job so she treats her staff like garbage. she used to tell us that she can't get fired so when it's all said and done we're the ones gonna lose our jobs. she has had me lie to multiple customers about our system being down so they can miss their early purchase option deadline to keep them in their contracts longer. she abuses her power and judges people on how they look. Ive seen her not rent to a couple because the wife was paying the bill, I've seen not rent to another couple because they were a mixed couple saying they are thieves because their kid shirt was dirty. Im writing this as a warning to anybody thinking about working for Ms. Geneva, Save yourself stress and a headache and don't.
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October 2023 by Jessica Williams
Store staff was caught on camera attempting to kick in my door. When there are difficulties with paying my bill, there has been no store staff that has attempted to help me at this store. Horrible service; will press charges for the camera footage of store staff kicking on my door.
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September 2023 by Kat Kulick
Called and asked about a dining room set, was told that I would be sent pictures sure to it being closing time. Never received the pictures but was shown an active contract for a set I'd never seen on my account that I did not agree to.
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September 2023 by S Wilson
Salespeople were nice and helpful. Acceptance Now department is horrible. They are miserable and unprofessional people.
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August 2023 by S Nichol
Salespeople were nice and helpful. Acceptance Now department is horrible. They are miserable and unprofessional people.
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July 2023 by Rondall Eddington
I wish I could give 0 stars this is a warning I just tried to rent from these guys the person I was with was forced to co sign even though we said I only wanted to be the paper work. Was told I couldn’t use lease to verify landlord and was getting told they was too busy to call my landlord or get in touch with him. I feel as if we was being judged as soon as we walked in the door because we was hot sweating and little dirty from working on our house. WARNING EVERYONE I REALLY THINK I WAS OVER CHARGERED AS WELL!!!!! The man who picks up the phone might as well find a new job cause all he says is I will call you back but NEVER CALLS BACK!!!! I don’t like my own black when it comes to actual business because the be overly proud about their position to handle anything professionally STORE MANAGER needs to manage something like McDonald’s because I’m tooo unsatisfied ?
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July 2023 by Betty Felo
The manager was very help and friendly…
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May 2023 by clifton squarsich
very easy
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November 2022 by Jeniece Ramos
It was very fast and easy
