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October 2023 by Carlotta Williams
It is sad how affordable treat their customers. My payment is due the 15th and the store is closed and paid it on the 16th that morning, they charge a $1 for each item for late charge.
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September 2023 by Desiree Simoneaux
My sister Just recently got an ac unit from the Hammond location. The "manager" velvet I believe is her name, has been harrasing my sister, my dad who is a 72 year old Vietnam War veteran over being 2 weeks late on paying the monthly note. When about a week ago this extremely rude and obnoxious lady "manager" /velvet proceeded to bang on my dad's door demanding he let her in the retrieve the ac unit otherwise she was going to call the sheriff's office and they would kick the door in for her..... Outraged when my dad called me saying that this poor excuse for a human being was screaming at and threatening him through the door.... myself (Brandon Lee Simoneaux) jumped in my truck and rushed to my dad's house about 30 miles away. When I arrived I had to use my key to go in my dad's house because he was worried that he was getting arrested for theft. This will not be tolerated nor will it be swept under the rug, said manager has been warned by myself, as well as my sister (Shannon Simoneaux) to NEVER RETURN TO MY DAD'S PROPERTY or she would be dealt with accordingly. Now my wife and I have been trying to get corporate on the phone to explain this situation as well as the unconscionable and down right criminal actions of their employee.... but have yet to have our calls returned.. So we are discussing taking legal action against said "manager" and or affordable home furnishings for the above stated actions of their high strung employee and her deplorable approach at handling this situation. This company with their non existent customer service department is a shining example of how someone with what I suppose this woman would consider to be a position of power would abuse her so called (authority) to bully and threaten people with forced entry into their homes to retrieve whatever junk they screwed some poor soul over on. WELL IT WILL NOT BE MY FAMILY!! I strongly suggest that you get your dog on a leash, or she will be treated as such the very next time she steps onto my father's property! This will be the only warning that will be afforded to you. Yall have a nice day
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September 2023 by Victoria Long
They always have what I need
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December 2022 by TAMMY ARNOLD
Their workers just walk in your house
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November 2022 by Randolph Pratt
Honesty helpful and understanding peoples
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October 2022 by Roy Jackson
Great customers service and merchandise
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August 2022 by Yvette Pines
I left this review because I’ve rented with Affordable twice and it’s twice I’ve been given the run around, instead of giving me what I asked for they pushed a more expensive piece on me got mad when I said I didn’t want it and would like my money back that I put down and was told we’re not giving anything back we don’t give money back. I asked for a store credit and was rudely hung up. At this point I’m giving up on getting my money back because if I call corporate nothings gonna be done about it anyway. Never going there again ??
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July 2022 by Janet Ellzey
Staff was very nice.
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November 2021 by Sharko S.
A good place to shop for furniture and sofas at a low price. I went in found a piece I loved and the employees helped me out immediately! Overall a pretty good experience.
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June 2021 by My Lo
Nice and friendly employees
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May 2021 by Dan The man
Made a complaint to corporate about my wife's identity getting stolen there, still waiting on a phone call back. Don't do it, don't do it, don't do it. Theese people are crooks. The new store manager got so much shade goin on right now.
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March 2021 by Veronica Hoyt
Great people always with a smile
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January 2021 by Clifford Hepler
Dealt with them years ago. Rented a living room set, and when my income reduced, I asked them to pick it up. The person in charge (can't remember his name anymore) asked me what I could afford, I told him, and he said he would get back with me. A few weeks later, he called me, threatening to call the cops to get the rental back, even after I explained I was still waiting for a response as to a reduced payment, and ended up having to lose a day of work to make sure they got their stuff back, when it could have easily been resolved by them simply picking it up when I took the initiative and told them they needed to get it due to a change in my status. For a couple years, they would randomly call asking me to rent with them again, and my response was to ask if that person was still there, when they said yes, I simply said we will talk when he is gone, because I'm not dealing with him again, and hung up
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October 2020 by Susan G.
Beside the fact that I wandered the showroom for 15 minutes with no acknowledgment from the staff (there were no other customers in the store), the cashier continued to use profanity behind her desk. They will not get my business or recommendation.
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September 2020 by Stephanie Martin-Street
The ladies there is great and very kind and very proffessional i would rent from them again
