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March 2024 by T W.
Do not do business at this store . If you decide to anyway , make sure that anything you are told is written down and signed by the manager . Everyone will be friendly and you will be promised the moon until you discover things are not what you were promised . Then you will be ghosted and you will not get anything resolved . I have had to spend hours on the phone and reported it to BBB. Everything was still not totally resolved. It has been a nightmare .
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February 2024 by Jona Pierre
This store is a joke. none of the associates were helpful. It's very bad for At&t business but having been in the customer service industry for 17+ years myself. I understand that the few individuals I dealt with are not an accurate representation of this business. I will not be surprised if this location is shut down soon. I hope the decent employees they do have find a better location for work for.
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February 2024 by iSundaze_
Amazing service buying my s24 ultra, classic watch, and wireless headphones!
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December 2023 by Lisa Bica
Shannon, he was very helpful, polite and knowledgeable. We will definitely have him take care of us in future.Very nice staff in store.
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November 2023 by Becky Rhodus
No stars! Unprofessional to say the least.
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October 2023 by Exquisite Cowart
No wait time and the Customer Service is Fantastic
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September 2023 by Valarie Jackson
Walked in we were not greeted, before going to the store called to see if they would be able to upgrade the device, when we arrived they said they would not be able to do the upgrade. They refused to call customer service for assistance with doing the upgrade.
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May 2023 by Boozer
If I could give negative stars I would. The team is rude, they aren't helpful, they lack I knowledge, and they mad when someone walks in. I ordered an upgrade about a month ago hasn't been delivered yet. Ordered from this store.
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May 2023 by Rebecca Knight
I did not appreciate the visit and you were wrong about my phone bill I did not owe over two hundred dollars and plus I have til the end of the month to pay it. So maybe next time the manager and employee needs to get glasses to read better
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May 2023 by Keith A LaCaze Jr.
If I could give negative stars I would. The team is rude, they aren't helpful, they lack I knowledge, and they mad when someone walks in. I ordered an upgrade about a month ago hasn't been delivered yet. Ordered from this store.
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April 2023 by Mich
Very poor customer service, waited around for 5 minutes no one greeted me the employees just continued to talk to each other. Went down to the one one on s Morrison much better experience
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April 2023 by reagan peterson
I came into today to setup a hotspot since I needed something for streaming and assignments. The representative kept questioning on why a hotspot.
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October 2022 by Alison Stanga
This store is great! The staff has been very helpful and friendly every time I've visited. They have resolved any issues I've had quickly. The manager is great too, he would stop by and check in to make sure everything was going ok.
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August 2022 by D New
Ronald and Mitchell are top notch customer service reps at this store! Fast and knowledgeable at this att store.
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June 2022 by Fred Brown Jr
The left hand has no clue what the right hand does typical big corporation you obviously can do more online than you can at THIS STORE!!!!!!!