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January 2024 by Chela A.
After dealing with a death in the family br telco did nothing to assist in accumulating the property from our lost love one. Very disorganized in "communication" when trying your best in processing and everyone "will call you back". Instead they sent a repossession company to take the vehicle and then called to give us the info we waited on for MONTHS. Our family decided to take the loss of said property instead of having to further deal with the unprofessional likes of this bank and its employees. They should be ashamed of how they do business.. but after all.. it is a bank.. it is a business.. you, we the people.. are just another jam number on their spread sheet for they use in hopes to get a head pat for from their boss and a another dollar to their 20k a year salary. Good job telco
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December 2023 by Stuart Ridgel
Kerra was great to work with at the Hammond branch. Got me in quick and helped with a Check, Saving, Credit and Auto Loan! Would highly recommend them to anyone looking for a credit union. Great choice!
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December 2023 by Denae Voellinger
So, I'm sorry, but I have to change this review. The representative gave me bad information. Caused me some wasted time, but in the end made it right on her end. As for BR Telco, DO NOT get a Minor account there if you don't live there or plan to move. I moved out of state and now it's basically impossible for me to deposit funds into my son's account, as I have been for years. So, in the end, I'm closing his account and opening with another in state credit union here.
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December 2023 by Jay Sharp
Kerra was perfect. Made the whole process with my account very simple. Thank you.
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October 2023 by The Vibes CLXN
Kerra is my “personal banker”. She helped me get my first certificate of deposit and was extremely knowledgeable and patient with all of the questions I had. We also switched my checking account so that I could earn more interest. My entire family banks with Telco and deals with Kerra, specifically, for this reason. Thank you for everything!
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October 2023 by Tyron McLemore
I had an exceptional experience with Telco's Credit Union, and I can't emphasize enough how Kate went above and beyond to make it so. From the moment I applied, Kate’s professionalism and dedication were evident. She patiently answered all my questions, providing clear explanations and ensuring I felt comfortable throughout the process.Thanks to Kate’s efforts, I left Telco's Credit Union feeling confident and satisfied with the services they provided. I highly recommend them, and I'm grateful to Kate for making my experience exceptional.
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October 2023 by brooke brannagan
I reached out for pre-approval for a loan around 8am and before noon I received all of the paperwork and information needed. They even used texting which is extremely convenient and easy!
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September 2023 by Whitney Guitrau
Kerra at the local Hammond branch was phenomenal! She answered all my questions and walked me through the entire process. Very sweet and professional!
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September 2023 by Brett Luckette
Kerra was great. Very Professional. Kept me updated throughout the process.
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August 2023 by Danielle Peters
Ms.Kerra starkey, is great she was very nice polite and friendly even awesome to my son. He didn’t want to leave her! I give her five stars!
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July 2023 by Sylvia Jackson
Halle is such a sweet , beautiful young lady. She always have a pleasant smile on her face. Never not happy with helping her customers. Give her a raise.
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July 2023 by Fynn Vallory
Was very nice and clean inside and the service was just as good I had Mrs. Starkey helping me today and she was so kind and helpful
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June 2023 by Mary Davis
I had a great experience with my Financial Services Officer, Kerry Starkey. She was quick to respond, helpful with questions and very friendly. Genuinely liked working with her!
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June 2023 by Shalynda Campbell
Kerra was very helpful, polite, very good attitude and knowledgeable. I thank her very much for her help
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June 2023 by Carla Tate
Kerra Starkey my Financial Sevice Officer was so very helpful! Thank you Kerra for giving me 5+ stars service!
