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July 2024 by Adam Landry Farm Life Daily
Almost ran over by this driver because coming out of the yard he never slowed down, didn't look, didnt stop for sure. Had I been not paying attention I would have hit him.
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July 2024 by Shannon Dinger
Very friendly and helpful staff.
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July 2023 by sixgunsforever
I wish Home Depot would stop using this company. Shipment was picked up on July 7th. Was supposed to be a 4 day delivery. Says "trailer closed for delivery" 9a.m. on the 14th. It is still not delivered.
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March 2023 by Suzette Allen
Had the absolute worst experience with this shipping company. I’ve never had to beg someone so badly to take my money so I could get my shipment. Every person I spoke with told me something completely different. I spoke to maybe 2 people who were actually kind and seemed to like their job but couldn’t help me. Ended up having to pick up my order from their location vs getting it shipped to me like it was supposed to be and still HAD TO PAY FULL PRICE! Mind you it’s was over $2k. Unfortunately it was not our choice as to which shipping company delivered our freight. Given the choice, they will never be my pick.
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November 2022 by Cindy Newman
Love Walmart
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November 2022 by George Mattos
I have a rather large package delivered to your location that is now missing. How do I get help finding it, thanks.?
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October 2022 by Duffy Duplantis
This company was hired to deliver a grill to me. The driving time between the shipping location an my home is 1 hour and 50 minutes. I ordered this on the 19th and today is the 30th and still no package. Every day since the 19th they just add a day to the estimated delivery.I was last told my grill location is in a warehouse less than 30 minute drive from me since the 23rd. Today is the 30th. Still no grill!!
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October 2022 by Brennan
Home Depot uses them for shipping services for large orders and they are days late and didn’t send any notification of delay. It’s ok for them to be late but when my contractors charge me time waiting on materials it’s ok. I still don’t know where my expensive order is or expect them to compensate me for this. Pitiful
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September 2022 by Jean-Guy Poulin
These clowns in Hammond have had merchandise that is supposed to be delivered to my home since 9/9/2022. Today is 9/21/22. Last week I called, they put me on eternal hold and I had to hang up. I called today, now they are saying they are not going to deliver until next week! It's already been sitting in Hammond for 12 days. I will insist that vendors I buy from don't use Estes, or I won't buy from them.
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July 2022 by Stephen Tortorella
Delivery appointment was booked without input - I need to change the delivery date, there is no way to do so online and appointment clerks at the facility in Hammond do not answer the phone.
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July 2022 by Niki LaCoste
The driver showed up here @ 5:00 to deliver a storm door. Our receiving hours are 7:30-4:30. This isn't the first time this driver has done this so he's most definitely aware of our receiving hours. He ended up just bringing in the door which he placed on the top of our grocery/hardware basket & just left it near one of our main entry doors. This is will not be tolerated.
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June 2022 by Denise Brewer
UPDATE. After leaving this review i am happy to say i have received my order. Thank you Estes for attending to this. I should not have had to leave this review to get a response. But I am appreciative.Home Depot should definitely NOT use this carrier. No one answers the phone! Customer Service is rude. No response to Email, Voicemail when all you want to know is why does it take 3 weeks to get your order from Hammond to Laplace. ( We are 30 minutes away) A courteous phone call would go a long way. An explanation would have been nice. I even asked why could i not come and get it. NO ANSWER. TERRIBLE
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June 2022 by Wanda Jarrell
I would give a 5 star but called about a shipment it was suppose be at the place to be delivered yesterday and they didn't put it on the truck the driver forgot to pick my order on truck when he got to his destination it was not on truck so I was delivered today thank you estes trucking for my shipment the lady I spoke with in Memphis named Michelle was excellent thumbs up michelle THANK YOU
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April 2022 by Jared Mason
What a joke. They drop off a $2500 piece of equipment 3 weeks late and just leave it on the curb without even informing anyone at the restaurant that was receiving it. Utter lack of care. Couldn't be more disappointed with this company.
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January 2022 by Zachery Wilson
I hate to leave a bad business review but at this point words cannot express how frustrated I am. I will never use this service again. 3 weeks sitting at 1 facility an hour away from my house with no updates. Once the package arrive the equipment was just sitting on the ground and all the contents there of as well. The box was destroyed just sitting over the equipment.
