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December 2023 by Jena Baham
Pulled in for just an oil change but noticed they offered break tags too which was very convenient. The guy Cameron was so nice he mentioned I needed new windshield wipers which I had already bought and they were in my back seat and he offered to put them on for me. I got my oil changed, wiper blades put on, and inspection sticker in under 20 minutes with great customer service!
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November 2023 by Jared Savoy
Let me just start this review of by saying “WOW”. I left work early to ensure that I could get my oil changed today. As I left work, I called 2 other “quick oil” places that I have been to before and was basically laughed at when I asked if they could fit me in today. I called Express and was told to come right in and they would fix me up. And that they did. I am always skeptical of mechanics as I do not know much about cars other than how to drive them. My skepticism quickly subsided after talking to Cameron. Cameron was very very knowledgeable, gave me a run down of what was gonna be performed BEFORE doing it, and asked for my confirmation. This oil change was one of, if not, the quickest I have gotten done. Not to mention, the best cost for service. This man was beyond nice, and has obviously mastered customer service skills. After getting my oil changed, he explained any issues that I had with my oil, and even offered to check and fill my tires for free. Lastly, he even updated my vehicles service interval on the dash, and confirmed that that was okay with me. DAMN EXCELLENT JOB GUYS! You have definitely gained a loyal customer for as long as I live even remotely close to this shop. Give this man a raise.Services: Tires
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November 2023 by Janet Zeigler
Express oil change in Hammond is the best . I had a bearing go out on my tire , and had to be in another town to walk my granddaughter onto football field for awards in about an hour . The guys at express oil change , ordered my part , got it delivered and placed onto my vehicle in under an hour !! Awesome service and they were all friendly , professional and knew their jobs . Thanks guys you saved my day !
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October 2023 by Kathy Parker
My husband and I were traveling home from camping when we realized we had a flat tire on our camper. We pulled into this location to get it checked out and are so thankful we did! The engineers were extremely helpful and fixed us right up. Very professional and quick. Thank you so much! We highly recommend. ⭐️⭐️⭐️⭐️⭐️Service: Tires
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September 2023 by Briasia Savage
Great experience good customer service work together even checked all filters made sure I was satisfied DEWAYNE AND DYLAN are great workers deserve a raise offer water it was a very hot day I’m thankful I will be coming back
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September 2023 by M L
3.5 stars from me.I decided to try Express Oil as I've known of their growing, service-driven company for many years.Service was quick. Communication was good while I remained in my vehicle. I enjoyed listening to staff communicate and "call back" - similar to how a professional restaurant kitchen operates. Service tech that I dealt with seemed knowledgeable, he checked fluids, double checked, even removed some oil that had been over-filled and showed me on the dipstick that the oil was now at proper level.I am a Hammond native and have been having my simple vehicle service work done at a particular location / business for as many years as I can remember. I am loyal to my standard and have been happy, but this time I decided to try Express mostly out of curiosity and brand recognition.Now, I understand as well as anyone that value can be placed on speed and service. But, 39% cost to me above what I normally pay won't gain my regular business. I can forgive 15-20% higher but that's where it tops out.I don't have any complaints other than cost as I will admit that the service I received was probably 30% quicker than I am accustomed to. Maybe the cost at Express being higher than what I would normally pay is *why I was able to get in and out....the shop didn't seem nearly as busy as the shop I frequent. I did quickly search online at Express Oil Change website for a coupon while I was having the truck serviced but no luck.Service: Oil change
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September 2023 by TrapBaby
When to get car and truck services today with oil change. I had the pleasure of having Cameron service both of them and he did an excellent job. Went through and check out everything on both vehicles and told me things I might need to have done or soon and he got it done. Didn’t leave any oil smudges or anything on my vehicles. I also got a brakes and rotor job done on my truck by Mr.Brian and once again excellent service. He sat and explain my issues with my rotors, broke down my expense and got me in and out in a reasonable time. Been dealing with the business for two years now and will always be my go-to-place????Services: General repairs & maintenance
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August 2023 by Brittanee Williams
I've been going here for years. Out of all the times I've came to get my oil changed I've never gotten the service I just did by a young man named Cameron. He checked my tires, my wipers, my windshield fluid, and cleaned my windshield!!!!! That's never happened. He was pleasant to speak to, very professional and polite. I wish I could request him everytime ?Service: Oil change
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August 2023 by Mary Latino
Dylan was very polite and professional! Dylan was very patient with me asking questions and totally knowledgeable. He was able to reassure me all the way. This was my first visit here but it will not be my last! Thank You!Service: Oil change
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August 2023 by Mallory Rowe
Had a great experience here, all customer service was great. Brian was very kind, patient, & honest, explaining things to me multiple times & made sure I understood. They were incredibly kind and understanding.
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July 2023 by Abigail Richard
These guys are awesome! Brandon took care of me and his customer service was just fantastic. I never feel like these guys try to upsell me anything, and they always do the job correctly and they do the job very well. several times I've come to them and they have caught mistakes that other mechanics have made on my vehicle. some examples include putting my AC filter in wrong which they promptly fixed. I never feel like I'm being discriminated against as a young female, they don't ever talk down to me. I feel very safe and secure coming here with car problems!
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July 2023 by Floyd Colkmire
Went for front end alignment. Brian was the person working on my vehicle. Thus man is very honest!!! He put my vehicle on the rack and shortly came in and said "it would do harm for me to touch your vehicle because it is so close to perfect." He could could have easily did the job and took the money. Thanks for your honesty Brian!
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July 2023 by Anna Cooper
Caleb always dose the best job and is always fast with the job no matter what it may be.
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July 2023 by Garrett holland
the guys energy in the shop are unmatched, especially brandon. i would recommend this shop over anywhere.Service: Auto maintenance
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July 2023 by Candice Miranda
Had an excellent experience me and my husband were down and out and they came to the rescue and gave A1 Customer Service. Thanks, Robert/Paul/TimonService: Tires
