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October 2023 by Michael L.
Oil changes are really expensive. I was told the basic oil change is $29.00 but when I told them it was a Toyota Corolla the price jumped to $110. I decided to change it myself.
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September 2023 by Michael Majewski
my daughter got a set of tires from here and had the TPS Sensor replaced per recommendation. when see picked up her car later that day, she realized that TPS light was on after she got home. when she called the next day they told her to make an appointment to have them looked them. she then decided to bring it to them without an appointment for them to fix the issue the manager didn't even try to make this right and told her that it will be 4 hours before they can take a look at them, because they only have 2 mechanics on board right now. she left and went to AutoZone for something and told them about light and if can take a look at and they hooked up their computer to it and it is stating that the TPS sensors aren't programed to the car. with that being said this only takes 5 to 10 minutes to program by Firestone or any dealer that installed them. i highly encourage people to take the time to operate a business more professionally then the way this was handle. in my 25 years plus being firestone customer this is not acceptable and not good for your business!
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September 2023 by Just have fun
Went 2 times trying to get my truck aligned the first time they told me nobody could do it today. Come back tomorrow, went back, and then was told they couldn't do it because their rack wasn't big enough (appointments were set in advance each time)
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September 2023 by Matt Odom
Very fast did a great job on my alignment dropped the car off overnight it was fixed before I even woke up the next morning great service
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September 2023 by Greg Ratliff
I made an appointment for 9am when I checked my vehicle in at the front desk my truck sat in the parking lot for 5 hours before they start to do any service. I recommend not even making an appointment because they don’t honor appointments. They go by whoever pulls up first gets first service.Services: Air conditioning
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September 2023 by Luke R.
went in for an oil change and was told it'd take a little bit and they're were 8 cars in front of me. ended up taking 4 hours and they didn't even reset the maintenance light for me, and in doing so the reset my trips which i had set for specific reason. wouldn't even consider going here again.
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August 2023 by Blaine Lemaire
The guys behind the desk said they can’t do a alignment on my jeep because it has a 4 in lift, their machine don’t read over three. Happens to be a lie because the tires still located in the same position no matter the lift.
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August 2023 by Darrell Melton
Had 9am appointment was out of there until 12:40. They lose power that wasn't until after 12pm, should have me out of there 2hrs oil change and tire rotationService: Oil change
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July 2023 by Nicky F.
We went because it's the only place open on Sunday's. Very knowledgeable and helpful. They're so nice and the prices are very reasonable. They do the work pretty fast. Our alignment only took 45 minutes to an hour. He even checks it all first and let's you know the numbers and if you really need it done. I highly recommend this place.
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June 2023 by Matthew Brady
Horrible service. Pulled in at 545 pm with a flat tired walked in and ask to get it fixed. Customer service person says we closed at 6 when i inform that person it was not 6 she said we already shut everything down. I had to change the tire in the parking lot and watch her walk out at 6 pm. This is just plan poor business and i wouldnt recomment anyone wasting money on a place that has no customer service!
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June 2023 by Darren Short
Very Professional and did a wonderful job on our front end alignment. On a Sunday at that.
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June 2023 by Kelly Gaudin
Needed one tire. Dropped off at noon and they said it’d be done by 2. Came back at 2 and they had done nothing. While waiting another half hour, the manager talked so much trash on the customer’s that came in. Stupid customers are the reason you have a job!! Maybe he was having a bad day, but that’s no excuse for being so untimely.Service: Tires
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June 2023 by Turbo Shred
Came in at noon to get a tire plugged. Its now 5pm. Bought 4 tires, they cant get them installed.
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May 2023 by Tyson B.
This is the second time we brought our car there the first mess up gave them the option to make it right I should have learned my lesson. I brought my wife's car to them again this time they said they rotated the tires which I highly doubt. They also stripped a lug on one of our wheels and wanted to charge us. The horrible manager said the wheel never had a lug nut on which was a lie cause I put them on. Told the girl inside I was going to bash them online. The manager came hauling ass into the parking lot almost hitting my wife. Screeching his tires. Then proceed to get into a very loud and drawn out yelling match with me. When I backed down to stop he came at me again in an aggressive way calling me a liar. He made my wife very nervous with his tone of voice. It took complete restraint from me and thought of jail from going hands on with this idiot. As a veteran I have a certain discipline and integrity. I would think that of a manager of a major tire chain. Therefore I recommend never going thereAnd to deal with your local non franchises mom and pop tire shops. Also the corporate was contacted. Beware of this manager
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April 2023 by Markus S.
My wife brought her vehicle in for a front-end alignment. Turns out she just had a really bad tire. Not only did they not address the tire, but took only 30 minutes to supposedly align her front end and charged her full price for it, then sent her out the door with the bad tire. Her car was still pulling really bad to the right when she left. Went to another tire shop and they changed the tire, which fixed the problem. The tire shop owner was furious that Firestone let my wife leave with a tire that he described as having a impending "major imminent failure".
