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November 2023 by Tonya Mcleod
Came out of town went to ATM and said could not process transaction at the this moment but took my money out my account... This is crazy
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June 2023 by Kae
The teller was rude. Very rude and nasty! He wasn't engaging and had a bland tone in his voice and many other untasteful acts. However, the branch manager reached out and was very delightful and was willing to listen and take action! I don't hold grudges, so I will be back. Hopefully, this time the experience will be better. ❤️
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December 2022 by MastaRu
My personal experience with this Bank, one star! How can you not cash a check that's for your bank? Anybody? If you're coming from Florida parish scrap Yard don't assume that your check can be cashed at the bank.
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December 2021 by PETAR DRASKOVIC
These guys are charging our business partners( BIG WHEEL, INC. ) $25 for receiving an ACH transfer, preposterous....
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December 2021 by Arnold Rose
I’ve worked with Eleanor Moore on Forex Trading for a few years now. She is very knowledgeable and has a great dedication to his clients I highly recommend working with her.
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June 2021 by Betsy F.
Very very bad experience with this bank. Texas branch has no lending authority.
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January 2021 by Randy Smith
I only use my debit card for emergencies...if I need cash quickly...an emergency popped up and I needed cash quickly. But apparently since I hadn’t used my debit card in 3 months they “purged” it from the system . How ridiculous is it I couldn’t have access to my own money? I swear this bank can be the worst. Nice employees but horrible policies...
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December 2020 by Carmella Coslan
In all my years of banking it is horrible that this bank will not accept when they made an error in closing an account and make the customer believe that it is their the fault. I can’t begin to tell you how many customers call me at home with problems since I no longer work here.
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December 2020 by Rebecca Ann Cantrell
always have problems with them charging me overdraft fees when money is already deposited. I closed my account last week but some how they charged me a new overdraft fee
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December 2020 by Tryphaena Lewis
Always had my back. Helped me get back on my feet over the last few years. Love banking with them.
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December 2020 by philip danos
It was awesome, they hooked me up.
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October 2020 by brock lachney
Worst banking I have ever had to deal with
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June 2020 by Lee Grindstaff
Check out the Guardian’s reporting. They are currently fighting a lawsuit for forgery.
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June 2020 by Emily Gremillion
This bank is TERRIBLE!!! They bought out the bank I was using. My loan was due to refinance and it’s been since October and now we are in June and my loan still haven’t been completed. That has been 8 months I haven’t been able to make a payment because there isn’t no loan to pay on and they have now ruined my credit. DO NOT do business with them. All they do is lie and not get anything done.
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May 2020 by Thomas Robertson
the customer service is terrible, they keep locking my debit card randomly and of course you can't get in touch with anyone over the weekend. this is the 3rd time that I have had to go multiple days without access to my money. closing my account Monday
