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May 2023 by Joel C.
Bought 2 brand new ceiling fans ($600). 1 works like it should and 1 has a defective circuit board. Mind you, it's 100 pieces and is not the fastest to install. Only to find out it's defective once it's on the ceiling.. what can Home Depot do for me? Nothing. 3 hours wasted and I can't even get a cold drink for my inconvenience. Swapped me out for another that could have the same issue. Amazon would do better. Employees don't care.
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December 2022 by Google user
Friendly customer service
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December 2022 by Starks Carissa
Friendly customer service
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September 2022 by Oh S.
I love Home Depot so much it's my favorite store and my future job hopefully. Home Depot is such a good environment and makes me so happy whenever I walk in the glorious gates of this amazing store. The scent of wood and tools just fill the air and gets you in the mood to go shopping around. The quality of the products are spectacular. Home Depot is the superior hardware store out of any other store out there.
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August 2022 by Chelsea G.
Workers have extremely bad attitude as if they hate there job. I've been here 1000 times to get wood cut, David stated they don't cut wood in this measurements, other guy walked away because I requested a different piece of wood. Only one employee is willing to help each time I come. PLEASE GET EMPLOYEES WHO WANT TO HELP
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May 2022 by Doris K.
Terrible parking lot. One side all roofing shingles the other side pallets of mulch. You can guarantee a car accident in this parking lot. Customer service non existent. Even the customers are rude. This store was built too small for being the only Home Depot in Hammond. Did they really think this size store would be adequate. Also most items I'm looking for are out of stock. I wish I could give this store 0 stars. I will definitely be going to Lowe's.
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February 2022 by Mike C.
Dont know if its covid or just what. But last night was the biggest monsoon in a long time and during the height of it I had to go to HD for 4 bags of thin set for the morning. Came in at the big doors at the pro desk and lumber grabbed the thinnest and returned to 3 employees having a good laugh and when I walked up to the register with the light on they told me both registers were closed at 705pm. I tried to reason because I was parked outside and wanted to use the covered loading they told sorry but no I had to go thru the self checks on the other side of the store....I asked if I did that could I load under cover thru those doors please. They offered me plastic so my sacks of thinnest wouldn't get wet. Needless to say I will think twice before returning as the service at HD is really failing.
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November 2021 by Chad Basso
I do not appreciate the self checkout attendant stopping in the middle of assisting another customer to come over to me while I am paying for my 15 bags of mulch, asking me if I got all of them, turning to walk away when I said yes, then turning back around to ask to see my receipt. If I am expected to walk in thru front entrance with my own cart and go all the way to garden section bc they shut the gates at dark or before and never have any carts inside garden center, load m
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July 2021 by Jennifer Lawson Hebert
We just got our curbside pick up. D’lessia was on top of everything. We had our stuff in less than 5 minutes. Sweetest girl.
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March 2021 by Janet Petrisko Weeks
except the countertop dept. bad customer service
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February 2021 by Rodríguez Kevin
Best Customer Service of any Home Depot I have been.
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July 2020 by Kay Griffin
better customer service.... no one offers to help anymore!!!
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July 2020 by Debra Keller
I live across the street at home depot see alot of people go in and out of this place lot they have lot of money love to see people go shopping
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May 2020 by Judith H.
I have been in line at the rental Dept for over 1 hour! They have in person working in this department. I decided to use home deport instead of Lowes, since it is closer. Never Again!
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April 2020 by Collin W.
Best experience every single time I set foot in this store! And that has been twice a week since it opened! You can tell their employees actually enjoy working there vs Lowe's... I don't think there has been a single time I wasn't greeted or asked if I needed help. I wish all retailers could be like Hammond's Home Depot.
