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March 2024 by Michael
The pricing was high for just a 1040 with no dependants.
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December 2023 by Jay Kellie
Faster than expected and staff was super polite and answered all my questions satisfactorily.
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August 2023 by Cathleen Delaney
H&r block seems to never be open anymore I Google the business hours drive all the way up there and they r always closed
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April 2022 by Abigail Richard
My advisor was awesome and explained everything in a way that made sense to me. How she calculated my total and what it was. I had an issue with a previous employer not wanting to give me a w-2. But we were able to navigate the situation. She helped me through a really stressful situation and I am very thankful for that. My only complaint was how much it cost! But that's not anything they can control so it would feel really unfair to knock points for that.
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March 2022 by Stevi Rachal
I've been coming to see Mrs. Myra for 2 years and she's very helpful!
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February 2022 by Amanda LeBouef
Mrs. Jessie was very thorough and knowledgeable. She was able to alleviate some concerns I had in regards to how to claim my dependents with my former spouse. She made this stressful time so much easier.
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February 2022 by Edward Shiffler
I go to h&r block for the card ,direct deposit, and for the last 7 years I've been getting the loan but this year they said no plus the card will not link to any other card I have found which is a inconvenience.
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February 2022 by Janice George
Mrs Darnell was a very polite tax preparer. Very courteous and kind
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September 2021 by K Richardson
This virtual experience took too long. I entered my info on 2/12/21 and they were not ready to approve until 2/28/2021. My preparer Myra Holden is part-time and works a two location. She took 12 days to even notice my documents and that was not until I had to message her after no one at the Hammond, LA location knew where my info was. No one would call me back to inform me that Myra was not there or that they did not know where my documents were after they took down my name and number on two different occasions. Once Myra even told me she was too busy when she came in to work to call me back even though she'd had my documents for over 14 days. I did not feel important nor did I feel like I was a priority. On more than one occasion I was waiting for Myra to call me and she did not. I have worked with H&R Block for at least 3 years and this was by far the worst experience ever. As someone who provides customer service daily I was severely disappointed with the customer service I received this year. I feel that I should receive a discount for inconvenience. It should never take 16 days for a professional to prepare any ones taxes.
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September 2021 by Abebe
During these times I expected hassle from the prior banking issues with Turbotax and etc. but I found the complete opposite. My experience filing taxes with the tax professional at H&R block was of good value. Customer service was proficient and well coherent.
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May 2021 by Michael Cangelosi
Ms Michele dufrene was so nice an helpful she's the best thank you so much an I will return
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April 2021 by Edith Alvarado
Vicki Plewacki - Master Tax Advisor was extremely knowledgeable and patient with us through the whole process. I am so happy we came back to H&R Block we were not disappointed at all with the service and education we received from her.
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April 2021 by Shawn Johnson
I would like to want to learn how to do it myself, to save me some time, but the H&R professionals were able to address any problems or concerns I had in a timely and professional manner.
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April 2021 by Lionell Sibley
My tax preparer was excellent and I look forward to having her again next year...
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April 2021 by Queenlindafaye Jackson
Never had a problem using H&R Block....service always is wonderful