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November 2023 by Paul Kirkpatrick
The worst ever.PAY ATTENTION YALL
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October 2023 by Rose Jackson
I love my Credit Union the Customer Service is great and the staff are excellent I recommend this Union too everyone
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February 2023 by Joseph Rider
Drive through is very easy buy unfortunately does accept mastercard as payment. Good place for a car loan.
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September 2022 by Charles H.
I have been a member of La Capitol Federal Credit Union since 1992 and I've never had a problem there. The people have always been very friendly and made it extremely pleasant to bank there. They offer amazing programs such as Bazing, low rates for automobiles, they pay you to maintain a certain balance in your checking account and many more incentives. If there was ever anything that might not look right with my account all I had to do was call customer service and they were quick to research it. I've had my credit card compromised a couple of times over the years and all it took was a phone call to get the card and the charges canceled. I love LaCap and wouldn't think of banking anywhere else!
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February 2021 by Violet N.
They were cashing out money for me and shorted me 50 dollars and im not happy. I walked out before realizing and im pissed. Dont bank with these people.
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December 2020 by Lauren Hamilton
I have been a long standing member of this establishment and am generally content with my many banking experiences HOWEVER, I had the unfortunate pleasure of speaking with one of the RUDEST and MOST INCONSIDERATE member service reps on the planet. La Cap, please teach your employees to show a little compassion and empathy to the public especially in these trying times. After cutting me off as if my concerns were meaningless, she quickly connected me to Belinda—a pleasant individual who apologized profusely. Thank you Belinda!
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November 2019 by Scuddy L.
Caution. I was charged a stop payment fee of $30 when I told the credit union that the loan was paid in full. (The lender instructed me to inform the credit union that the loan was paid in full.) Had I known of the stop payment charge, I would have let the payments continue and get the refund from the lender.
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September 2019 by Joe Calderone
This place is awesome! They are very user friendly. I've banked with them since freshmen year in college which now has been over 10years. I've had two personal loans through them;t helped me organize a f large (the financial aide); and they worked with my brother(who isn't a member) with a personal loan for an engagement ring. They are humble and kind! Good people.
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May 2019 by Bel
Great bank. Very nice and kind people work there. Good place to apply for small personal loans.
