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March 2024 by Lauren Z.
Absolutely the worst company I have ever bought from. Do not recommend to anyone. They are rude and incompetent.
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March 2024 by D W.
they are false advertising about price match guarantee. i made a complaint with the district manager who said he would fix the problem, but when i went back to the store, and the store manager "rob" refused to do it. so i called the district the manager back and he said he cannot control what store employees do. i then made a complaint to the regional manager who was a complete asshole to me and threatened to ban me from all stores. he then proceeded to tell me and my father that he does care that employee's were rude to me.
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February 2024 by Cortney Leonard
Needs car parts ?????
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January 2024 by Gloria Conley
Take care for you
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December 2023 by Tj Polezcek
Customer service is the worse I have ever had to deal with!! I called to speak with someone in upper management and express my issue that their employee sold me the wrong part, and the guy that answered the phone hung up on me. So now not only is my truck tore down and can't be fixed due to them selling me the wrong part, then get hung up on when I call back to speak to them about it. Will never be back at this location ever again!!
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November 2023 by Henry Clayton
I love O'Reilly. They have the best prices and work with you on getting the parts you need. The customer service on the phone and behind the counter, they are always on top of it.
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September 2023 by Ben Simpson
The staff was very helpful and got me in and out in a jiffy.
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August 2023 by Katy Wilkinson
Always helpful when I go and this is the location I go to when I’m in Hammond!
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June 2023 by Fred Martin
I always get turned down by the black people at this location. I am black myself and I have to drive across town to get the part at the location on Hwy 51. I been buying parts here since I moved but today will be my last time getting handled by Mr. Ike or anyone on that staff because I'm bringing a part back. That I paid for under warranty and the personal there still acts like I stole it, ridiculous.
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May 2023 by Joshua Thibodeaux
Ike made my day! I called in to verify availability of parts and he had them at the counter when I arrived! The best part was his excitement and his greeting when he answered the phone… Auto parts stores need more people like this!
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May 2023 by cletis graham
Your go to guys. Good quality and a clean environment. Good and quick service. Thanks Tony
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April 2023 by sam palisi
Tony was great. Very knowledgeable and changed the bulb and made sure everything was working properly. Thanks Tony.
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March 2023 by Marissa Payn
I was here twice in a week and had 2 very different experiences. The first time I got my question answered left with my replacement brake pads since I did on fact have a limited lifetime warranty on them and they were just over a year old. That person was so friendly and helpful when it came to my question about how the warranty worked on the brakes.The second time the person I spoke to when returning the bad brakes was speaking to me as if I didn't know anything about cars. While I may be a female and not a mechanic I do know about cars seeing as I work in an auto center writing service tickets. I also send them the occasional customer when it's something we don't do like check the starter or alternator.
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January 2023 by Walter Askew
They had everything I needed services fantastic they were able to answer all my questions
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December 2022 by scott mercante
Always a wonderful experience and atmosphere.
