Ross Downing Cadillac in Hammond is North Shore’s premier luxury car dealership, attracting customers from all over Louisiana and the greater Gulf Coast. The dealership offers a one-of-a-kind shopping experience with an extensive line-up of new Cadillac luxury SUVs and sedans.
Customers report great experiences, noting the sales process is incredibly smooth and painless. The staff is consistently described as responsive, informative, professional, and courteous. Sales professionals are highlighted for their knowledge and efficiency, helping to eliminate barriers and make transactions happen quickly, often the same day. They are noted for not being pushy with add-ons. The finance team is able to provide competitive and fair asking prices and beat outside financing rates, which motivates customers to travel from hours away to purchase.
The service department also receives praise for being on top of maintenance reminders and completing work efficiently, often the same day. Overall, the professionalism and outstanding service across the entire team lead customers to state they will do business there again and would not purchase from anywhere else.
Robert Mena was wonderful to me. I am from out of state and was traveling through Louisiana when my engine light came on. Robert got me in quickly, diagnosed my problem and got me back on the road in no time. Thank you Robert!
April 2026
Very good buying experience! CJ was super helpful. The service department was also friendly and accommodating.
February 2026
CJ Adams was very easy to deal with and followed through on his promises even after the sale.
