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October 2025 by Ciara
Idk who the really big girl who is always working there but she takes her sweet time and is constantly talking to her co-workers and ignoring customers.
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September 2025 by Tammy Estopinal
I love this store, i am in it at least 5 times a month! Everyone is quick and friendly and most importantly they know what they’re doing!
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September 2025 by Tanner Hood
Ups is horrible. Three times I have had them damage a package then the package I get today from them was ripped and didn’t even have anything in it.
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September 2025 by Shane Russo
Just walked out of the store. 4 people standing around discussing if something might melt while a line of 10 people form inside the store. Worst experience ever at an ups store. Even most during Christmas time are better than this.
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August 2025 by Angelica Ladonna
Went there to process a Verizon return was expecting to be able to drop off equipment and get a return receipt.
It literally says “ Show the equipment to The UPS Store representative and they’ll scan the serial number to begin the return.
The UPS Store will box and process your return. Don’t forget to ask for a return receipt for your reference.”
Once it was my turn, It was at the counter 35 minutes while she continuously tried to find problems and was very passive aggressive. I just stood there quietly and I watched her bs. I had a Wi-Fi extender and a Verizon gateway, two separate returns. Both items were already in their original Verizon grey boxes. One says Wi-Fi Extender, the other says Verizon Internet gateway. The serial number is on the exterior of the Verizon boxes and on the equipment. So literally, she only had to scan the serial numbers on the exterior of the boxes, put them in additional box for shipping and hand me my receipt. She still complained.
I ultimately told her not to worry about it with a smile and left. I don’t know if she hasn’t been trained on a Verizon returns but it was really sad and in combination with her arrogant attitude, just embarrassing.
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June 2025 by Kyle Wojcik
This is the best store. Always super helpful. Love this place, highly recommended. Staff are awesome!!
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June 2025 by Debbie B
Good service with convenient location and hours.
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June 2025 by Valbalous
I love this location in hammond
Cat Dix was so kind & helpful it literally took me 30 seconds to get my receipt & she’s absolutely amazing
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June 2025 by Don Won
Read the other reviews I’m not the only one. .
Obviously someone is stealing packages no one looses a 99lbs 4 foot tall box. .
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May 2025 by P B
Unbelievably terrible service. And don't bother trying to phone them - they will NEVER answer the phone, will pick it up and hang up without saying word.
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April 2025 by Ashleye McElrath
They NEVER pick up the phone. Absolutely ridiculous and unprofessional. I will never go here and will advise others don't as well.
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April 2025 by Laila
Called over and over and no one can pick up the phone. I just wanted to ask how much printing a colored flyer for my missing dog would be.
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March 2025 by Kianta Scott
Customer service was professional and accurate my experience was hassle free
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March 2025 by Denise Robinson
Great service!
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March 2025 by Cari MacDonald
THIS STORE IS PERMANENTLY CLOSED
03/04/25
