Verizon in Hammond offers best customer service. Employees took the customer's delimma seriously and remained with them for close to 20 minutes until the issue was resolved. The store is extremely busy, yet service is above and beyond. Customers have visited three times – for themselves, their husband, and a friend – and each time employees were very knowledgeable and took care of the reason for the visits quickly. Employees helped customers switch to Verizon from T Mobile and made the process very easy. Glitches were fixed in less than 10 minutes, and customers have been with Verizon for years. Customers will keep using this store for all cell phone needs.
Brett was a great help by not only helping what I needed but also providing additional information to help with my service. Awesome guy overall who just seemed like he wanted help!
August 2026
Jerrick did a phenomenal job helping my husband and I get our accounts straight and bill lowered! Very pleased with him and this location!
April 2026
Shalice has been wonderful at helping from the start of my Phone transition to the end. She helped find the best plan, promotion, and great accessories at great prices. I am so thank for her assistance today.
