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February 2024 by LoCo
The white pharmacist lady with blonde hair is super rude! She wouldn't fill a rx she said because the Dr.is from out of town in Covington! He's a wonderful Dr. Been taking care of me for 20yrs! I said the number is on the rx if u need to verify it! She said we don't do that! So I went to the other location an they filled it with NO problem! super nice no issues! The 24 hr location needs to re evaluate the workers! Bad for business!!! I suggest ppl go to CVS or a different walgreens!
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February 2024 by Gavin G.
Horrible pharmacy I had went to the hospital for some horrible back pain. Dropped off prescription my girlfriend was looking at what the prices would be without insurance it was about $12.00 per bottle they said that without insurance they would require at least $117 per bottle never going here for medication again. I had the generic prescription not name brand.
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February 2024 by Jordan Carter
I was in line at 5:40 pm to pick up my medication due to me being diagnosed with the flu. However they close at 6. Finally got to the window EXACTLY at 6, just for them to have it blocked off. I immediately went inside, they had that shut too. I knocked on it at 6:02, heard them laughing while I was knocking. I called the nice young lady to go back there and just tell them I want my medicine. She went back there and all I hear is “tell her we are closed”, “she’ll be alright come back tomorrow at 8”, and all this and that. There was this “pharmacist” that came out talking to me, she was extremely rude. I wouldn’t recommend this Walgreens to anyone.
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December 2023 by John Liautaud
The most pain in the behind place I’ve ever gotten medicine from. I call to make sure they have my meds in stock (90% of the time they don’t) and they have it so my doc calls in prescription, I wait 2 days thinking it would be filled by now so I go to pick it up. When I get there they said they said I never called to refill it so they never got it ready and they’ll do it now. When they go to do it they tell me my meds are out of stock and they don’t know when they’ll be back in. Processes is repeated month after month, it takes on average 7 weeks to get a month refill. Just sad. Please save yourself a headache. To make matters worse this past time I called to see if they have it in stock they wouldn’t tell me if they do or don’t and said my doctor has to call. So now not only to I have to call my Dr. to send in prescriptions to different Walgreens to get it filled (because they don’t ever have it) they’re now making me call my doctor to have my doctor call them to see if they have it in stock to send it in, I just don’t get it.
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September 2023 by angelique ruberts
They constantly tell you that your prescriptions were not called in or that they did not receive the prescription. Whether the doctor calls it in or you bring in a paper copy of the prescriptions. My daughter was recently diagnosed with asthma and her doctor called in Albuterol for her breathing treatment. Walgreens kept saying that they never received the prescription. My daughter's doctor then sent it in three separate times and gave me a paper copy to give to the pharmacy, then I was told I was lying when I called and tried to pick up the prescription and told them I gave them the paper prescription. This is not the first time this has happened, sometimes it takes them days or weeks until they decide to fill any kind of prescription. Do not use Walgreens pharmacy at this location. They are unprofessional and pick and choose what patients they help and fill medications for.
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August 2023 by Toni Barlow
I called Walgreens to have a prescription transferred from WA state. The pharmacy tech was very helpful, thorough, and friendly. My prescription was ready for pickup the next day. I went through the drive thru without any issues in minutes and was on my way. Hopefully, the Walgreens by my house in WA will be as efficient as this one. If so, I'll switch my prescriptions there.
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August 2023 by Beverly Sellers
Pharmacy experience has always been very good, whether using drive-thru or talking on phone with pharmacy staff. I've been using this Walgreens on Thomas St several years now and am very happy with it.
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May 2023 by chic burch
You sit and wait for your prescription and then after 30 minutes or so they tell you they can't fill it till the next day . Terrible customer service,long line at drive thru
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February 2023 by Roane Blahhh
Spend 17 minutes on hold for someone to pick up the phone and hang up on me this is a terrible pharmacy they are slow in the store they are rude walgreens corporate needs to come to this walgreens and clean house and get all new staff in this location
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February 2023 by Carol Reid
bad customer service in pharmacy, they act like YOU are an inconvenience.
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December 2022 by Helen
24 hr. Pharmacy that's pharmacy is barely open 12 hrs in a drug store open 24hrs. Only opened 8 hrs. On Sundays. When this store opened the pharmacy was opened 24 hrs. Didn't tell me that they closed at 6pm when I dropped off prescriptions. I said I couldn't wait I had a meeting, I would come back and pick it up. No one said that they closed at 6 I arrived at 6:10 and it was shut down. I will not be back!!!
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September 2022 by Jason
This is the only pharmacy that I've ever been to that will tell you an hour to fill 10pills in a bottle.No wonder yall are backed up. No logistical skill at all. You would rather talk with people 3 times than to fill a script timely and only deal with a customer and putting information in once.Seriously, that is the biggest waste of time. In my industry, that would kill all of my profits and customer base.
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September 2022 by Teena M.
Buyers beware if the girls that ask you if you want your receipt. They keep receipts and leave big ticket items out of bag so it can be returned by others and they get your cash. Happened twice at this location. Need to check your bags and get your receipts. I hate the thiefs they always think the getting over on people. I sure hope walgreens prosecutes you when you are caught.
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July 2022 by Poppy Perry-Tremor
The pharmacy at this location has to be absolutely the worst customer service I’ve ever received in my life. Every interaction with them is immensely unpleasant. As of today I’ll be switching my prescriptions over to a different pharmacy.
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June 2022 by Marissa Payn
Picked up a prescription at the drive thru and the person at the window was nice enough to get me Tylenol also. It made my whole day.