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January 2024 by Jamye S.
I would give 0 if I could. This is the worst Walmart Supercenter I've ever been in. Just today, I was nearly run over by an order picker texting on her personal phone (the store one was on her cart). The employees are always on their phones. Then, I went to check out and the only lanes open were the two "scan and go" ones. The one on the grocery side was backed up to the bakery. The one on the home/pharmacy end was backed up to lawn and garden. They are always low or out of stock for many normal, everyday items. Last week I needed someone to check my ID at self-checkout (again, the only line available). An employee looked straight at me, saw the assistance light on, and pretended to be sweeping two spots down. If Mr. Sam was still alive and came into this store, he would shut it down.
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July 2023 by David L.
Their curbside pick up team have no sense of urgency, no accountability, are lazy, and rude. Always leaving stuff out of my order then acting like I am inconveniencing THEM when I have to come all the way back to Walmart after getting home to realize something is missing. To the curbside chick who told me to call the number on the sign.. don't leave shit out of my order and I wouldn't have to call you back in the first place.
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July 2023 by Charles B.
This location must read the reviews as they are targeting customers that write unkind reviews. There is a "front-end" employee that is apparently being given some sort of special treatment. They claim she is a good, friendly employee but in reality she is all but that. Twice now, after complaining to her and management about her poor treatment of the food she throws into the bags (broken eggs, multiple bottles of glass into the same bag, etc.) she refused twice to process my groceries. She has a "front-end" manager take the register and process my order while she stands in a group of others doing nothing, watching. Worse than that, it appears many clerks are standing around watching me interact with the manager at the register, and that was the first time. The second time, in a row, there was a Hammond Police officer standing with the group of employees, a total of about 8-10 people including the one that refused to process the groceries. I finished the transaction and walked through this gauntlet of Walmart employees and Hammond police officer to leave the store. They were just standing there, watching. Any reasonable person would think there was more to that than just a co-incidence. They acted like they had no job at all but to do what they were doing. I have since thought about that and realize there is more to that scene than just a transaction. Likely store management induce actions upon facial recognition monitoring. I am sure this could be disputed and any self-respecting liar would certainly dispute all of this.I am reporting this on this venue to let others know that I must have struck a nerve in my last comments about this store and the manager. I know they have cameras and facial recognition so I suspect I am targeted at the moment I enter the store. I cannot prove this but this is my suspicion.The actions of the employees and that of the officer were odd to say the least and lead me to believe the manager of this location really did not like what I had to say in my previous posts. It only means that I may be getting "flak" for my comments and that means I am over the target and everything I am saying is a reality.This store is likely like many others operated by similar people and are a sign of the times in areas where they are in the majority.We will see what comes next from this store, meaning this manager.I will have video and pictures in any future posts I make concerning this location.
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September 2022 by Nikki B.
The customer service desk is a joke. There are people there but will not answer the phone. They are standing there doing nothing but saying how much they hate their jobs and how much time is left to go home. I'm in line and I have seen them pick up the phone and hang it up on customers. They need new employees for this location. Really sad
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August 2022 by Caitlyn W.
If no stars was an option I would have picked it! I've been here on several occasions and none of them were great but this time will be the last time Walmart will ever get money from me. You are paying these workers more than minimum wage to walk around and play on their phones and be rude.I saw 1 register open where a worker will actually bag your groceries and scan your items for you. So I decided to stand in line. As soon as I've waited in line patiently all the registers around me opened which was great until you hear the cashiers complaining about having to check people out. The lady who was checking me out looked to be a manager so I was expecting great service. As she is putting items in bags she drops a few that she had scanned behind her. I didn't even notice until another customer standing in line picked them up and handed them to me. Then I go to pay and the other coworkers are talking to the woman checking me out standing in-front of the pin pad. Just having a casual conversation as I'm trying to checkout and insert my card. Then I finally get to pay without people standing in my way and guess what happens next...... my cashier leaves and goes to start talking to other workers without even giving me my receipt. I had to ask another employee nearby to get it for me. (Thank you to the sweet employee who apologized about the other cashier for walking away without handing me my receipt! And thank you to the customer who picked up my groceries that the cashier dropped and left on the ground.)
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May 2021 by Savannah G.
I'm going to leave a 5 star just due to the fact Ms. Jenny and Ms. Carla were so nice and totally redeemed the mess that occurred with a manager named Jamie (darker guy) in the tire department at Walmart in Hammond, LA. When arriving to the tire station (outside), no one came and assisted me, nor did anyone ask if I needed help. Two men who were on their phones and did not acknowledge that I pulled up. As I walked inside of the tire department, a manager (man named Jamie) who looked very unhappy was on his phone texting, and gave me a look as if I was a bother to him when asking for assistance. He shrugged the whole time and kept blowing air due to his own life aggravation. I am not educated in the tire department, I had no clue what size tires I needed. He asked me if I could go to my car's manual to see what size was my tire. When I told him I did not have a manual in my vehicle, he told me he would try to look it up on his system but he couldn't promise me anything. Meanwhile, he was on his phone and seemed very urged to be helping me. I could not believe this man was a manager. He was very unprofessional. I finally pulled up the size tire on MY phone and when I asked him to help me order them, he told me I had to be the one who ordered them and he was busy, momentarily. Lol. So, I went home and ordered them ( I ended up saving a lot more this way). Glad he was too busy with his texting to help, it always works out. When arriving today, everyone was eager to help! Miss Jenny and Carla went above and beyond to find the tires I had ordered previously. The cashier was a little antsy to leave, but I'm sure it had been a long day. They were very busy! It took a little longer than usual, but the job was done! I will come back just because of the great service this team did for me today! If it were up to the manager
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February 2021 by Gayle C.
Glad they have one in Hammond. They have everything that a super Walmart has. Pre covid, I was taking care of an old man who would always eat their bananas while shopping. Glad they never made it an issue!!