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March 2024 by phoebe ives
Great place for a quick and easy Eye exam.The employees were helpful and friendly.I definitely recommend this place
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March 2024 by noemi rivas
Love how the staff greets you when walking in. That’s how it has to be in a professional place. The staff was very kind. Love how Dr. Ta, was very nice and understood my issue. Dr.Ta, explained everything to me. I didn’t felt rushed like the veterans location. Definitely recommended coming here. Good customer service.
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March 2024 by Josue Angel
Everyone there was so helpful and nice! Was able to get an eye exam and a pair of glasses in no time. Will definitely be going back!
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February 2024 by Raymond Jones
The staff was nice enough. My appointment was not saved in the schedule, and they had no proper records of me from previous visits. Wierd. Some other guys' info was in my file. Strange. Just got my glasses. The prescription seems way off. I will contact the store and update as I go. Something is not right, but I will continue to share my experiences with this location.Cue canned response from the review response robot below
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January 2024 by Joel Hutchison
I tore my lens at the end of work today and being legally blind I was in a pickle because I only had a very old pair of glasses and have to cross the causeway bridge and raining weather and got there 5 minutes before closing and the ladies were so helpful and got me a trial pair at the very last minute which made a very dangerous drive from me now much more safer I can't State enough how grateful I am for their help and how wonderful those ladies were thank you for all of your help and you definitely have a customer for life with me
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January 2024 by Teri Washington
When I walked in for my appointment, the person at the desk barely wanted to speak. She took a while to acknowledge me and I didn’t feel welcomed. Finally, I got to be seen in a decent time by the doctor. I didn’t choose a pair of frames there. I filled the prescription and I got my glasses back from Warby Parker and immediately I knew something was wrong. I was straining and squinting strongly so I had another eye doctor look at that new prescription. My eyes would take too long to adjust with the new prescription after I would take them off. The new doctor said that I had the wrong prescription. That the prescription was way too strong and told me that is why I am probably getting headaches. Warby Parker was nice enough to give me another pair with the right prescription from the other eye doctor. America’s Best didn’t provide me with a good experience or a pleasant one at all. I really would not want to go back.
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December 2023 by Krista Toups-Henry
Everyone was very kind and attentive. My benefits were explained to me in a manner I could understand and I did not have to wait long at all!
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December 2023 by T Lewis
I go to Americas Best every year for my annual eye exam. Sometimes it’s packed and the wait can be long. However, my appointment from start to finish was less than a hour! All the ladies on staff today were efficient and friendly! The associate that stood out the most to me was Dashanae. She is a very nice, and knowledgeable young lady. She saved me money on my visit and explained everything that I was purchasing. I paid half of what I paid last year for the same options. This was the best visit I’ve ever had here!I couldn’t wait to leave this review because America’s Best needs to know what a great team they had on staff today, especially my new friend Dashanae.
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November 2023 by Jacqueline Hernandez
Review on waiting area: chairs in the waiting room are disgusting! Every single chairs is stained with who knows what. I would have rathered not sit but needed to while waiting for my eyes to dilate.
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November 2023 by tina p
Very fast and easy eye exam. They do not push you into buying anything and are up-front about all of the charges and whether or not you're insurance will cover it etc.... Good experience
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October 2023 by Melissa Garcia
I went for an appointment almost a year ago. I was able to order glasses right away and they were fine.I wore my trial pair of contacts and called to let them know they were good. I had to keep calling and stopping every few weeks.Finally, this past Saturday after showing my frustration, a lady took me seriously and said she would get my contacts prescription finalized .However today they called me back and said it’s been almost a year and so they won’t finalize my prescription and I need to make another appointment for an exam.Stay away from these people! Far, far away!!!!
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July 2023 by Ingrid Cheek
My 2nd visit in 6mos needing help with my dads glasses. I'm his caregiver. Jennifer took care of me and was so kind. I wish I knew the other lady's name but she was equally as kind and helpful. Grateful for their wonderful customer service ?
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July 2023 by Ebony Price
The customer service was great! Ms. Jennifer, in particular made this visit one I'll always remember ❤️ Thanks America's Best for being the BEST!!!
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June 2023 by Adam Jenson
This place is full of black employees want to think it's such a low rating they're very rude people hire some more white people
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April 2023 by Ken D.
I brought in my eyeglasses prescription. They were ready in 7 days, which is sooner than I expected. I only buy 1 pair & keep my last eyeglasses as backups. My total cost was less than $6. with Medicare & Humana. I have never paid that little before. Next time I will include the eye exam.
