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October 2023 by Gretchen Terrell
I was in the store for approximately 4-5 minutes. No one asked if I needed any help. I was the only customer in the store. There were two employees talking behind the counter about the male employees buddy being hired as a pipe fitter somewhere, clearly was not GNC related. I eventually left, because being the only customer in the store with two associates and neither offered to help is a sign that I needed to patronize another store. Maybe these associates need more customer service training. I hope neither was in management.09-09-20232:45pm
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October 2022 by Gabi Ferrari
Customer service in this store is non existence, this was my first time here and my last. The little girl Olivia who works there had a bad attitude from the start, she had no understanding of products, did not bother to look up an item in the system and made it even worse when she lied about the reward points which I knew i had and had it verified with customer service, instead she decided not to check me out. I called customer service gnc and they were very helpful in this hostile situation and gave me extra reward points but as for disciplinary actions being taken, unfortunately this is a franchise store and they abide by no standards, no professionalism, and they simply do not care. This does not represent gnc as a whole, only this store with no structure and staff including the manager who do not care about the customer. Save your money go to another gnc or vitamin shoppe who know how to treat their customers right, show enthusiasm and specifically are not liars.
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April 2022 by Allison Baudier
As usual always very helpful and knowledgeable.
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August 2021 by Annette Santos
I went into the store today to purchase 4 boxes of Alani Nu protein bars and saw on their website that GNC price matches competitors. I wanted to support local by purchasing it here in store vs ordering from vitamin shoppe with free delivery. The associate was rude when I asked if they price match. He immediately assumed I was trying to price match amazon when I was asking to price match vitamin shoppe. I showed him what the gnc website says and nowhere on there does it state that franchise lcoations do not apply. His response was "we are franchised so we don't follow the rules." I can understand that and accept the guidelines but the rude customer service was unnecessary.
I will happily order from vitamin shoppe and have it delivered straight to my home.
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March 2021 by Annette Dinh
I went into the store today to purchase 4 boxes of Alani Nu protein bars and saw on their website that GNC price matches competitors. I wanted to support local by purchasing it here in store vs ordering from vitamin shoppe with free delivery. The associate was rude when I asked if they price match. He immediately assumed I was trying to price match amazon when I was asking to price match vitamin shoppe. I showed him what the gnc website says and nowhere on there does it state that franchise lcoations do not apply. His response was "we are franchised so we don't follow the rules." I can understand that and accept the guidelines but the rude customer service was unnecessary.I will happily order from vitamin shoppe and have it delivered straight to my home.
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March 2021 by darian Jackson
Always a great experience..very knowledgeable staff ?
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January 2021 by Kimberly Hallford
Very helpful and knowledgeable
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March 2020 by Bill Mansfield
Helpful staff, decent prices for vitamins
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August 2019 by Danny Gordon
Helpful
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June 2019 by Danny Gordon
Helpful
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August 2018 by Freya B
Great place to go for advice and products! Ask for Jerry - He was great!!
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June 2018 by Sara Hill
Very informative
