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October 2023 by Mark Maher
Shout out to Christian, the ginger manager of this store, for being so knowledgeable and friendly! He was so patient and so ready to answer every question I had. Shopping for flooring is stressful and a little confusing, but he made it much easier!
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October 2023 by Louise Voros
It was an absolutely painless process. Staff was wonderful
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September 2023 by Patrick Sheehan
Quick pickup, good prices, very happy
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August 2023 by michael graham
Service, advice was spot on! Great people to work with.
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July 2023 by Sally Spahn
Helpful staff and great prices.
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June 2023 by Wayne Papania
People who know their products.Completely helpful.Stand behind what that say.
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May 2023 by Marjorae B.
AWESOME!! From the day I walked in the store to request an Estimator ( Paul Blackmon) until the floors were installed . I am so very pleased with the customer services from the Harahan Store . When there was a mistake made on my order , the store personnel called me to make the correction . I purchased more supplies than I needed , the refunds were effortlessly. I can't say enough about this store . I will definitely purchase more flooring and use the installation services. KUDOS to the staff at LL Flooring in Harahan, LA. Thank you for being professional and demonstrating great customer service.
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May 2023 by Shannon B.
I shopped around for new flooring and was hesitant because it was a large amount of material I needed. Reluctantly came to LL Flooring. I met Ms. Ayesha Lafrance at LL and she was great! She was knowledgeable, honest and very pleasant. I placed the order and received it just as she said. Good product too! Glad I decided to buy here.
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April 2023 by Sarah Jones
Respersentive was very pleasant knowledge regarding product offered Delivery Options (Company policy) Experience + She deserves a Raise . Sj
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March 2023 by Jim Geis
The Elmwood store representative, Harrison was most helpful and informative.
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February 2023 by Laquosha H.
We were renovating our house because of Hurricane Ida. It was already a stress situation but LL FLOORING made the process super easy. The salesperson was really help and knowledgeable about the different floor types, they came to measure on time. The amount of material they said we needed was super accurate so we didn't spend extra money on unnecessary supplies. We had issues with other companies with getting supplies, so we had to reschedule our installation a couple times. LL FLOORING was so nice about it and would call us to see how we were progressing and to assure us they would be ready to help when we were ready. THAT'S PROPER CUSTOMER SERVICE!!!Installation--MR. LARRY WAS AWESOME!!! He was on time everyday, worked quickly and left my home super clean when he was finished. He cared about the quality of my install and what the end result was going to be. He looked at each tile to make sure the wood grain patterns were laid correctly and inspect to make sure there were no imperfections in any of the tiles. He definitely eased my mind about questions I had and made me feel good about our investment.I would DEFINITELY recommend LL FLOORING to all my friends and family!
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October 2022 by Melissa Jurisich
I'd give it zero stars if I could. This location has given us the worst service ever! Ordered floors in February 2022. Said it would take 4-6 weeks to come in. Around 8 weeks I decide to give them a call to see what was going on only to be told, oh they've been sitting here. Ok great, they are getting me ready to install. I was told someone would call to setup a date. Days go by and I call again and was told oh maybe try calling this lady to schedule. Scheduled. Day for install, no one shows up. I call and was told basically oops. They send one person after 4pm to "demo" everything so it would be ready the next day for installers. Finally, they install. Some parts weren't there so they didn't finish the job. However, after ripping all the carpet upstairs and on stairwell as planned they only put floor upstairs as they said it was the only thing on the work order. 3rd party installer says stairs weren't on the work order and LL Flooring says I didn't order stairwell parts even though installer measured for them and discussion with rep about bull nose and other stair parts were discussed. And here I am, 7 months later with floor upstairs not finished, bare stairs with nails and staples sticking out that my family keeps stepping on as we go up and down daily, and zero people are connecting with me on when this will be resolved. Not to mention you can't call the store to speak with anyone. It is an absolute nightmare!
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September 2022 by Todd Cox
Salesperson took time to help us with our final decision. She was polite, professional and had good knowledge of the products.
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September 2022 by Joel Spillman
Get your flooring needs satisfied, with more than you expected, at reasonable price! Great customer service too!
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June 2022 by Troy M. Brown
Perfect buying experience. I highly recommend Devin.