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January 2024 by Bria W.
The service they gave me was a 1 star this one lady ( did not get her name) I was trying to find a Stanley cup but I forget they were in target. She yelled at me and said "get your a** out nobody wants you in this b****."
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November 2023 by Tyril M.
The pick up department is super slow and under staff. The average wait time is 1-3 hours and there is no store manager or anyone in charge to address this matter. I hope they develop a better solution to improve wait times
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September 2023 by Jen B.
I live out of state but my Mom is in a care facility in this area. I placed a order for personal hygiene products on Wednesday to be delivered by 11am on Thursday. The order was delayed for some reason. I called customer service. They rescheduled the order for 9am on Friday morning. It never arrived. I called and spoke to the store manager and the manager of the online ordering department. They both GUARANTEED me the items would be delivered today. Well come to find out through customer service that it's up to the driver on whether or not they want to deliver items. Apparently, it doesn't matter if your boss tells you to do something you choose what to do. Worst customer service experience from a Walmart ever! Will be canceling the order and going to another store nearby. Talk is cheap Rayne, the manager of online pickup and delivery services. You have just lost a weekly customer. No this isn't the first time I've had problems.
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August 2023 by Connor B.
Horrendous. I had an urgent tire issue in which a nail had pierced the inside of my tires. I went to Walmart, seeing as they were 1 of few places open, with it being a weekend. I dropped my car off, and since my partner and I had been riding together, we decided to bid our time by shopping and roaming the aisles. We waited 1 (one) hour. 1 hour until we were finally called to the tire center, only for the manager (who checked me in and inspected my tire) to tell me that he couldn't fix it because it wasn't on the outer lining...... That had it only been a few centimeters closer to the edge that they could have fixed it. A few centimeters :-). I finished the interaction blowing it off, saying no worries and whatnot (because at that point what can you do), but I felt so cheated. To have made us wait as long as we did only to tell us you aren't capable of fixing the issue is inexcusable. You could have simply told me while you were checking my car in by taking a quick glance at the nail/tire. It's beyond me. I will never ever use Walmart Tire Center again. I then went to Pepboys and was thankfully taken care of.
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July 2023 by David H.
Do not order food from here, especially for delivery. Items are constantly missing or ruined, things such as bread items are so close to the expiration date that if you don't immediately freeze or use up in 48 hrs, you will stuff growing on it. Produce is usually beat up. I'm done getting any groceries there and this hasn't been a 1 time thing
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June 2023 by Charles P.
I am handicapped and have used the 'Pickup/Delivery' Service to get groceries each month. Since January of 2023 either some items have been either containers broken, past the 'Best Buy' date or within a few days or missing completely from my orders. The past two months I have waited each time over 40 minutes to get into a slot at the 'Pickup' lot, then waited no less than 40 minutes to have my order placed in my car. The first time I did not get my order but was charged for it. I wouldn't have received a refund if I hadn't taken another hour on the phone with customer services navigating their 'Chat Bot' and Decision Tree, then their 2nd world front line Customer Service Personnel to finally speak with a Supervisor who credited me what I never received. This past week I waited again over an hour and a half to only have a clerk breeze to my car without even acknowledging me and begin loading it without checking off the inventory I was receiving. When I got home I realized only 1/2 of what I was charged for was delivered. At home, I took another 90 minutes to speak again with a HUMAN at their Customer Services and was told with utmost empathy that the mediocrity and poor deceitful service would be looked into. I was summarily emailed a $10 gift certificate and when I went to use it I discovered that it would not process! When I spent another 90 minutes on the phone with Customer Service another 2nd world CS representative began arguing with me and told me that WM could NOT DO BETTER! I called WM CS once again and after 60 more minutes discovered that there was a problem with the initial coupon, that there is STILL a problem with Store 911 and their Pickup/Delivery Department.
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March 2023 by Brandon Koch
Never had an issue with employees, have had issues with the computers going down though. But that is not on the store or the employees, so I dont understand the 1 star rating. I've been going to this walmart money center for 11 years. I think mostly it's the customers having a bad day and taking it out on the business.
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December 2022 by C C.
The store was well staffed with employees so I don't think my bad experience was a result of overworked employees. When I asked a question, my inquiries were met with rudeness and apathy. My bad experience was with 3 different employees, which to me indicates an issue with store management and employee behavior oversight.
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November 2022 by Andi F.
The parking lot was full, so I was expecting inside to be jam packed. Well, to be fair, there were a lot of people inside, but you could easily move through the aisles. The restroom was actually very clean! Everything was well stocked and reasonably priced. The lines to check out were actually not bad! Amazing. Maybe this was all just a fluke, but impressive.
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October 2022 by Michelle Simmons
I payed my light bill at the money center on the 18th Entergy still have not received my payment I called the store 5 times they never answer the phone ??
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July 2022 by Rose B.
Refused to let us in at 10:38pm I guess they close whenever they want to. As you can see they're just hanging out on their phone.
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March 2022 by Weston B.
This location is absolutely horrible in every sense of the word. I cannot properly express how badly this location is run. From the management team all the way down to the normal retail associates. This review will have absolutely no effect, but Walmart seriously needs to do a purge on this location and start fresh. The issue is the people that work there are going to end up working somewhere else so maybe it's best they stay at this Walmart. I would seriously hate to see them ruin the reputation of another business In the area, but I refuse to go to this location unless it's absolutely necessary.
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February 2022 by Jasonique S.
Worst customer service ever ! Especially if your trying to call they always hang up in your face if i can give 0 stars i would
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October 2021 by Benjamin Keeler
They only open when they feel like it. If you're like me and have to use money orders for work. This is not the place.
