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January 2024 by John S
I wish they had a larger selection of Alcoholics Anonymous books.
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January 2024 by Zack
Harry Potter collectors edition lego sets are beat up looking and still being sold at full price.
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December 2023 by JUSTIN B
Edit: As I was walking out (for my last time in this bookstore), I looked over, and seen that a different lady was working the counter at the coffee shop, and she actually seemed very nice and upbeat. It was two other ladies who had a horrible attitude. Was not the 1st time either, this one shorter (kind of stalky) white lady never smiles, and is just way too professional. But I think part of being professional should come with at least a little bit of friendliness, and a simple smile. So, the search continues for a coffee shop who only hired genuinely upbeat, and friendly workers, who at the very least smile at all customers.I would like to start out with a positive note, before I get into my negatives. I love the atmosphere of Barns and Noble. It is such a nice and beautiful book store. Now for the negative. The ladies who work at the coffee shop. They never smile, and are completely blank, and never the least bit friendly. It just makes me feel horrible going up to the counter to order anything, or ask them for anything, because they just act horrible. Blank expressions. Not upbeat. Act like they do not want to be there. We have spent a lot of money at this coffee shop, but no more. I have had enough of their bad attitudes. This is the last time I come to this place, as much as I love the atmosphere of this bookstore. The hiring magers should really look for employees who are naturally upbeat, and smile, but that just does not seem to be important. Also, they do not know how to make a decent Cappuccino, and can't do a simple request the right way.
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December 2023 by Samuel Conerly
It was fine except they need more Wings of Fire books
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November 2023 by Ben Guise
The employees here are the best! And they are always well stocked on the best new board games.
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November 2023 by Kamarel Cranor
I love this Barnes and Noble. I always find what I'm looking for plus more and the staff are always kind and helpful and eager to be of assisstance.
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October 2023 by Kimberly Thomas
Very clean and love the customer service.
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September 2023 by Always Robins Fault
Staff is always wonderful. There's plenty of items to choose from including great gift ideas. It's not JUST a bookstore
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August 2023 by Nathanael DePano
Our kids grew up loving their books and their food offerings at their cafe.
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July 2023 by Nat V.
Came to customer service to ask if an employee can help us find a game in the store, he said u do not help your kind. Wow pretty much the racist thing that's ever happened to me, so Barnes and Noble are hiring those kind of people now.
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July 2023 by Shar
Great bookstore! They always have any book I'm searching for. Love the sale books. I never go in there without making a book purchase. Peaceful atmosphere and pleasant employees.
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July 2023 by Kim Welan
Still ajoy to see they were wrong when they said the publishing industry was dying. I love going in here and reading the magazines, you can browse before buying while sipping on a Mocha from the Starbucks coffee place they have right in the store!
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May 2023 by Maggie Medina
From the books, to the Lego builds, to the awesome smell of coffee in the air. I love it here!! Everyone is always helpful and friendly .
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May 2023 by LeeAnn E
There's just something fun about taking kids to the bookstore, and this one has an awesome kids' book section! We love having a pink drink in the Cafe too!
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April 2023 by Ella Ory
This place has always treated me well fr. Like the kids area is so nice and will have everything your kids will want. The ya section is pretty full so you'll be able to find whatever you're looking for here. Also their cd section is so elite. Literally had more options than target had when I went to get my Twice album. The service is great here like all the employees are so nice. And I love how they have a Starbucks here. Gotta be one of my favorite stores out there love you Westbank Barnes and Nobles ??