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June 2025 by Curtis Cunningham
This is the only Jefferson Financial on the Westbank that will accept coins, but they charge members 5% of your deposit to deposit coins into your JF account! Really sad!
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March 2025 by Tammy B Ortolano
Rude and Unprofessional
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January 2025 by Ibrahim Ibrahim
On the website it says closing at 1 PM, I got there at 12:50 and the door are closed. Saturday hours
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October 2023 by J. G.
I wish they would open the location around the corner from my house on Saturdays again because it is literally one street away from my home.
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September 2023 by Jace G.
I wish they would open the location around the corner from my house on Saturdays again because it is literally one street away from my home.
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March 2023 by Billie McShane
The teller who started to help me was friendly and professional; the manager not so much. I told her that I do have accounts with credit unions but they are out of state and I need quarters. I was told to get funds from an ATM and then go to a credit union to make the exchange. I walked in with $100 and was told I would only be able to get $30 in quarters. I asked why not the entire amount and was told that it's because shared branching is a curtesy. I then tried to call my actual bank to get my member # but was on hold for a ridiculous amount of time. A lady walked in wanting to exchange her change and was unhappy with the percentage they were going to charge her for this service. I offered to buy her quarters off of her. It was during this transaction that the manager decided to go ahead and exchange $20 for me. I don't understand why it is so difficult to get quarters.
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February 2023 by Billie M.
The teller who started to help me was friendly and professional. I told her that I do have accounts with credit unions but they are out of state and I need quarters. I was told to get funds from an ATM and then go to a credit union to make the exchange. I walked in with $100 and was told I would only be able to get $30 in quarters. I asked why not the entire amount and was told that it's because shared branching is a curtesy. I then tried to call my actual bank to get my member # but was on hold for a ridiculous amount of time. A lady walked in wanting to exchange her change and was unhappy with the percentage they were going to charge her for this service. I offered to buy her quarters off of her. It was during this transaction that the manager decided to go ahead and exchange $20 for me. I don't understand why it is so difficult to get quarters.
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June 2022 by Thomas Herzog
I have been with Jeff Financial ever since it was for Jeff School employees only. I've had nothing but positive experiences there. The only problem I have is the new ATM machine card insert at the expressway branch is too high to reach from a car and I am six feet tall! Other than that, keep up the great work!
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June 2022 by Emily Swatt
Professional, personable, knowledgeable, and very helpful, I've always had a good experience at this branch and will continue to visit the location for service.
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February 2022 by Tiffany Harvell
This place is a joke!!!! The rudest people that I have ever had to deal with!! Wouldn't recommend anyone to do business with this business.
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February 2022 by John Turner
Very Courteous To Customers !!! J.T.
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January 2022 by Eric Brown
ATM charged me surcharge without notice. Don’t go here.
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October 2021 by Adonica Valentine
Been a member with them for over 6 years and the last 2 months has been the worst experience I have had with any bank. Absolutely no regard for the fact that I been completely physically cut off from my funds because they took almost two months to give me a new card and now I'm being charged because they are lacking. How can I trust the online app ..if the app isn't updated for 3-4 days !!! It's ridiculous
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July 2021 by Frank O.
PI have been a member for a long time. I think this institution is a bank want to be. In applied for a refinance loan but have been absolutely ignored . If u want real banking go to a real bank
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December 2020 by Asia Eisley
Courtesy!Clean! Very helpful. They offer personal loans!
