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September 2023 by Kenya
I was a life storage customer for almost 3yrs. Always paid on time! I called to pay in August and it was not a option due to it being changed to “Storage Center” I was NEVER told about a change and of course upset! I called about 100 times trying to speak to someone other than the lady they had answering the phone telling everyone she will have someone call us! It’s been almost 3 weeks and I call today to be told that someone tried to call me which is a LIE because they didn’t have my number when I asked her what number she called! Same number I have had for 10yrs! Now me neither my daughter storage can be found!! I lost everything in hurricane all we have left is what is in that storage! They are robbing us and lying to gain access to ppl storages! How can you lie and tell ppl who has there life belongings in a storage unit that they been paying on that you can’t find their unit! This is heartbreaking ? follow up..
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July 2023 by Christopher Waters
Great customer service from Staci, she knows her stuff. One stop shop, y’all go check out the new life storage in Harvey.
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June 2023 by Bossy Unique Teez`
Nice clean facility and the store manager Staci is amazing. Great customer services, definitely looking forward to renting here.
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June 2023 by Minnie Grady
Went into the location to check it out and Staci was very helpful. The knowledge she has about the units and what’s the best size is great. She is extremely helpful and knowledgeable and makes the process very easy.
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June 2023 by Jeydah Lewis
Staci was exceptional and made my transition extremely easy. The store is extremely clean and Staci was very knowledgeable. I would recommend Manhattan lifestorage to all my family and friends.
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May 2023 by Arlene Said
Staci at the new location at 1400 Westbank Expressway was the most helpful and kind person that assisted me in a trying time. She was very knowledgeable about the right size of unit I needed and even offered to help me get my items situated. I give Staci two very enthusiastic thumbs up??.
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May 2023 by Wanda White
During a Stressful Time and in need of storage space I had the pleasure of being guided through the process by Staci the manager of the New Westbank Expressway location. Staci was very professional but at the same time felt like someone I knew for years, gave me the reassurance that all my concerns and questions would be answered to my satisfaction. Thank you Staci and the Staff of LifeStorage at Westbank Expressway for excellent service and giving me the confidence that I made the right choice.
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April 2023 by James Lee King
I went to this location to get storage for my business. I asked for the manager and I was treated to Ms Staci. She was an absolute pleasure to work with. She was very knowledgeable and helpful. The location was very clean new looking. Ms Staci’s attitude has allowed me to recommend her and this location to some of my business cohorts looking for storage. A ++++++++
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April 2023 by Shannon Gross
Staci was fantastic to work with today! She was knowledgeable, helpful and has such a friendly personality. This facility is clean, safe, close to where I need and state of the art.
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March 2023 by Mrs L
I visited this store when doing price comparisons the place was very clean and state of the art. Ms. Jolene was very helpful and knowledgeable. Even when an irate customer came in. She remained professional and her customer service was excellent. If they would’ve had outside units I would’ve most definitely been a new customer. I recommend 10 out of 10.
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March 2023 by Jo Ann Jambon
Everything was great! Jolene, the assistant manager was awesome. She was so thorough and explained everything. There was an issue at first with our entry code, but she worked diligently to resolve the issue. The premises and the storage unit were immaculate. Verey satisfied with our experience.
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March 2023 by Michael Red
Staci made everything as smooth as possible & must be protected at all costs. Seriously, thanks Staci!Move-in was simple & the customer service was fantastic. Plus the facility is brand new. Great experience overall. Bring your stuff there now.6 stars - ⭐️⭐️⭐️⭐️⭐️⭐️
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February 2023 by Mary T.
Very clean facility. Jolene was very helpful and friend answer all the question I had about the hours and rates for my storage unit
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February 2023 by Riann Brooks
Staci and team were AMAZING! Super friendly helpful and service with a smile
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February 2023 by Ashley Boudreaux
Im really tired of the attitude I get from the employees of this facility and also the Belle Chasse Hwy location. They won't open or allow me to get my belongings out. They close for no reason or won't unlock the doors while employees are sitting in the office. And the Belle Chasse Hwy location makes you jump through hoops to get a cart. Terrible.The only employee that is nice and helpful is Staci. The others are horrible.
