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November 2023 by Cosme Santos
I don’t like to give bad reviews on business because I know how hard is to keep people happy , but this one is deserved I was hesitant in choose Mobile 1 which I usually use for my car , the kid on the shop offered me Premium Synthetic which is not the best but is good , the problem came when they charged me for Mobile 1 Full Synthetic and gave me “ Premium Synthetic “ which was 89.00 Dollars I ended up paying 120.00 for the premium and my receipt says I have premium on my engine.. I wonder how many customers have faced this.. When I realized that I was charged by Mobile 1 and I had Premium on my engine I couldn’t feel worse. They offered me a discount for next but I am not coming back to the shop.. Sorry guys..
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November 2023 by Sherri Garner
Professional Staff. Great Customer Service. Fast & Reliable Service.
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November 2023 by Dominique Johnson
My experience was so relaxing and professional! I was reassured that my car would be handled with care! Thanks for taking care of my vehicle in a timely manner!
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November 2023 by Sidney gutt
Customer service was excellent. Had 3 cars ahead of me and still got me finished within 25 minutes. I will be back!
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November 2023 by Cheyenne
WARNING: DO NOT BRING YOUR CAR HERE, OR TO ANY TAKE 5.A few months ago I decided to bring my car to Take 5 because of their speedy service. However, this resulted in me not having a car for an entire week and paying $700 to fix it.A few days after my oil change, my car began to shake. Lights were popping up on the dashboard that seemed unrelated to the oil change. I then brought it to my dealership. After a few days of running diagnostics, they determined that I received a faulty oil change. Take 5 placed the wrong oil filter on my vehicle, which caused improper flow of oil throughout the timing chain.I immediately called the Take 5 manager. He proceeded to tell me that according to their policy, nothing can be done because I didn’t bring my car to Take 5 first to be diagnosed andthe dealership is lying to me.The manager offered no help or resolution. He said that the only thing they can offer me is a free oil change. WHY would I ever go back? Not to mention that the service I received was subpar at best. They were overall nice, but they didn’t even do half the things they are supposed to. I did not receive any wiper fluid service. They did not check my tires. They did the absolute bare minimum for a hefty $110.Take 5 is not in the business of giving you a quality oil change. They are in the business of cutting corners and overcharging their customers.I have reached out to Take 5 numerous times through email, and have received no response. Overall, it is extremely risky bringing your car here. They may mess up your vehicle and refuse to take responsibility. I recently visited another vehicle repair shop, and they said they had 3 cars that are currently being serviced due to recent Take 5 oil changes.
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November 2023 by Cheyenne G.
WARNING: DO NOT BRING YOUR CAR HERE, OR TO ANY TAKE 5.A few months ago I decided to bring my car to Take 5 because of their speedy service. However, this resulted in me not having a car for an entire week and paying $700 to fix it.A few days after my oil change, my car began to shake. Lights were popping up on the dashboard that seemed unrelated to the oil change. I then brought it to my dealership. After a few days of running diagnostics, they determined that I received a faulty oil change. Take 5 placed the wrong oil filter on my vehicle, which caused improper flow of oil throughout the timing chain.I immediately called the Take 5 manager. He proceeded to tell me that according to their policy, nothing can be done because I didn't bring my car to Take 5 first to be diagnosed andthe dealership is lying to me.The manager offered no help or resolution. He said that the only thing they can offer me is a free oil change. WHY would I ever go back? Not to mention that the service I received was subpar at best. They were overall nice, but they didn't even do half the things they are supposed to. I did not receive any wiper fluid service. They did not check my tires. They did the absolute bare minimum for a hefty $110.Take 5 is not in the business of giving you a quality oil change. They are in the business of cutting corners and overcharging their customers.I have reached out to Take 5 numerous times through email, and have received no response. Overall, it is extremely risky bringing your car here. They may mess up your vehicle and refuse to take responsibility. I recently visited another vehicle repair shop, and they said they had 3 cars that are currently being serviced due to recent Take 5 oil changes.
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October 2023 by Jason Wyman
They change your oil, fill your your other vehicle fluids, air up your tires, and provide additional services like filters, wiper blades and etc. These guys are very efficient in their job and get you on your way. Nice job. Take 5 oil change!!!! ?
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September 2023 by Warren Dewey
Nice folks.... They forgot to secure the clips to the the under-carriage panel, they removed to change my oil.I made the 8 hour trip home but the next day.. the panel was scraping the road. It was hanging on by the bolts... the dealership showed me where there were clips that should have been put back on to secure the panelService: Oil change
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September 2023 by David LaCour
They had no line when I went I was out in 10 minutes and they gave me my military discount. The only thing I would change is you keep all the other statistics on my vehicle, why not keep the fact that I was in the military so don't have to keep showing them every time.
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September 2023 by TM TM
Went to a diff oil change spot first. They heard the chime, saw me pull up. I waited and waited. No one came up to help or acknowledge me. Rolled down my window, waved/smiled and let them know I needed an oil change. They kept their heads down or turned their back to me like they didn't hear me. So I pulled off and came to the guys at Take 5. They had a few cars ahead of me but I received Immediate attention upon arrival, and courteous customer care. When they did get to my car, excellent service and attention to detail. And mind you it was a very hot and busy day for them and I still received quality service. Forget that old place or any other place, I'm coming here from now on.Service: Oil change
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September 2023 by Tia S.
Keanu and Markeese were fast, courteous, and professional. They informed me about Take 5’s top off and tire pressure check before my next oil change is due, and they were informed about their job in general. This is very different from experiences I’ve had at other locations, and I will continue driving the extra miles to visit this location.
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September 2023 by Jay Cee
Went early morning for an oil change and tune up and it was quick and easy. The guys were professional and courteous, I will absolutely be back!
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September 2023 by Linda Harris
The so called Manager named Brandon is the most lazy, arrogant, disrespectful individual I have ever had contact with at this location. I had to actually step out of character and curse him out regarding checking items off on the paper as if he checked them, i.e. tire pressure wash windshield and wiper blades. He had the audacity to tell me they were short handed due to two staff members walked off the job! I informed him that was not my problem and wanted my car serviced properly after paying $92.69 for an oil change! This SOB had the nerve to tell me not to come back to his place (LOL)! This experience is Inexcusable and he should be fired or removed from the position of "Manager".Service: Oil change
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August 2023 by Francis Martinez
I have been to the Harvey location (Manhattan Blvd) many times , however this was the worst experience as of yet. There was only one car in bay one and I was in bay 2 and it took me over an hour to have my oil changed. Only one person knew the procedures. He was literally training three other guys which one didn’t have a clue where he was. The assistant manger finally came in , this was about 9:30am and proceeded to help out with my vehicle. I didn’t trust the trainee under my vehicle. He came from underneath my vehicle and I asked him to check the other fluids. He gave me thumbs up and said all other fluids was fine. Like I stated I didn’t trust him and when I got to my home I looked under the hood, and behold the brake fluid, coolant, and windshield fluids were all low. I own 6 vehicles and have brought 4 to that location. They didn’t even check my air filter or windshield wipers which I want to get replaced. I was going to bring my Avalanche next, but I went to Walmart today and purchased oil and a filter and will do it myself.Service: Oil change
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August 2023 by Narelda Smith
Always great service when i go there. I never had an issue. I will say they are kind of pricey but they are definitely worth it hands down. I always recommend/refer ppl to take 5.
