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March 2024 by Casandra H.
Due to a misunderstanding at a different U-Haul location in New Orleans, I was redirected to fix my issue with these generous gentlemen at the Harvey location. They provided quick and easy service to include going above and beyond to push my car onto a tow dolly for me. They were so caring and efficient. It's already a stressful experience to move, especially being notified of an error 30 min before leaving out of state, but they made it such a pleasant experience to include giving my flowers since I was already stressed. Thank you so much gentlemen for the help. You guys are awesome!
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October 2023 by Richard Sutherland
A van was ready and available for us to rent. The experience was great; but I had to put more gas in the tank than I had planned.
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September 2023 by Jonquel Groves
Terrible customer service . The general manager Don at this location is terrible with word choice and horrible with helping a customer . Never received customer service this bad and also told me i did something that absolutely i did not do. This location definitely needs Jordan back.
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July 2023 by None Ya
Friendly service. Sorry for sweating so much in your store and thanks for having a well kept bathroom. =)
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July 2023 by Will Rell
They take care of you over there.
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May 2023 by Fred Thomas
Yes it was excellent the feedback was excellent the truck came back
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May 2023 by Sonia
For the most part, this is a good U Haul. Employees are nice and polite. Parking area is small
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May 2023 by The average mudder
They lost my card and didint care about if at all.
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April 2023 by patty nelton
The manager at this facility, Jordan, was so patient & so nice. He took time to talk with me on his day off. Genuine and pleasant, makes u know that he does his very best to help you and not make you feel like a burden. Thank you again Jordan!!
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January 2023 by April Fradella
The employees are very helpful & have good customer service
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January 2023 by tim turner
Very good uhaul location@ great customer service! Thanks.
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December 2022 by Michael Kruger
Fast and efficient!! No B.S.Best customer service I've seen in a long time.
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November 2022 by Yolda Williams
I was very disappointed with the service I received. Everything doesn't always go according to plan and unfortunately, this site doesn't accept responsibility for error. I could not be at my residence when the U-box was delivered, and I was unaware that my contractor placed a trailer in the spot that the ubox was to be placed. The person that delivered the box did not mention the trailer, so the ubox was placed on the curb. It is now in an unsafe position. The reservation manager nor her supervisor were willing to assist in any way. The drive was only 5 minutes from my residence.Horrible. I was told that I would have to payanadditional 80.00 to have the container moved ne
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September 2022 by Zaira Lopez
There should atleast be a couple of chairs for sitting when waiting to get something installed. My son sat on the dirty floor and I just stood on one leg, since my other leg has a heel problem. Thank God it took only an hour..if I lived in the area and/or had someone to drop off the vehicle, I would have done that.
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July 2022 by APRIL Butler
Eventide u go there u have to wait in line and wait for someone to come from the back customer service need improvement.
