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November 2023 by Malik Williams
Great customer service. The staff is well informed and helpful
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July 2023 by Tamika Dorch
Great place and friendly people
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July 2023 by Dmoss 308
They helped a lot needed them. Found just what I needed
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June 2023 by Kimberly Wisniewski
The staff is very friendly, knowledgable, and willing to assist me.
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February 2023 by Blaze Blackman
Makes sure you double check your parts while your at the parts counterCuz ish.happens
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December 2022 by Larry Earhart
Friendly service, emergency need for a battery Fair price and rapid assistance. Will definitely visit again for any auto needs.
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October 2022 by Billie H.
I needed a battery- and a cheap one. This stores lowest priced battery in stock was $180. They got another from their Shreveport location and had in my car in leas than 30 minutes. The customer service was impeccable. I will continue to shop here for that reason alone. Kim B. And Shaun Weems were outstanding.
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September 2022 by Jessica Booker
I received poor service and the wrong part although we called to place the part on hold. The young man that assisted me didn't look up the phone number associated with the part I placed on hold and gave me the wrong part. I'm very disappointed and don't plan to visit here again. I took my business to O'Reilly's where they don't mind assisting you and give you the proper auto parts.
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July 2022 by Zenobia Goldston
The staff is great just not enough inventory
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June 2022 by James Davis
They actually helpful easy on the wallet able get what I needed and back on the road in no time
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June 2022 by Camelita Alexander
I was in a panic and the young gentleman helped me. That is the definition of good customer service!
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May 2022 by Chris Yates
Like most AutoZone stores I've been to the employees know next to nothing about the parts they are selling...Go to O'Reilly and avoid the mess.
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January 2022 by Glenn Dowden
Customer friendly staff. Great sales. Easy to locate stock items. Easy checkout. Workers are always willing to help customers.
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January 2022 by Steven Chang
I came back to this store because the young man yesterday was nice enough to assist me. I gave this store 1 star today because no one acknowledged me when I came in. There were 3 employees. One manager and two staff. Three other people came in and were addressed with “Hello” “How can we help you?” I guess I was wearing my mask so they did not wish to speak to me. But hey! None of them had their masks on. Since the young man that helped me yesterday, I decided to still buy something. The other part I was looking for was not available and I was told to check back in a few days because they have to unload their truck. I decided to just go to OReilly. I’m so glad they are opening a store in Haughton next to Becky Ann’s. Now they will have 2 stores in between Autozone and I can go to either one to my convenience. Needless to say, I did go to OReilly and the manager Billy addressed me as soon as I walked in, the 2 other staff even though they were assisting customers they still said hi. I will not be returning to this Autozone or any other ones in the area. They have lost my business due to their lack of customer service. In times like this with everyone buying online due to Covid, how can a business afford to lose any sales..? I guess they can.
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December 2021 by Gregory Shepherd
We'll stocked store that is clean and organized. Staff is very helpful.