Ford Service Center
Auto RepairHours:
339 St Charles St, Houma LA 70360 Hours
About Ford Service Center
Ford Service Center is highly praised for its exceptional customer service. Rhea and Terrebone have been commended for their quick handling of warranty repairs, with Rhea going above and beyond to assist customers with their truck issues and ensuring that extended warranties cover necessary repairs. Customers appreciate her pleasant demeanor and thorough explanations of mechanical problems and solutions. Lisa, the service desk receptionist, has also been recognized for her helpfulness in resolving recall issues efficiently. Amanda and Brock received accolades for their outstanding service while replacing a battery, demonstrating commitment to customer satisfaction even when faced with complications. Overall, Ford Service Center is known for its knowledgeable staff and dedication to providing an excellent service experience.
Most Recent Reviews
March 2026
Rhea @ Terrebonne Ford Service Department was wonderful to work with. While my vehicle was being serviced for 10 days, she was kind, efficient, and updated me as things progressed or changed; I didn’t have to wonder what the status of my Expedition was. I would definitely request her again.
December 2025
Service stayed late to help me with my order. So nice and friendly with no issues with help.
August 2025
Great customer service!! Service department kept me up-to-date on the whole process and got my truck back quickly.
More Comments(25)
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