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January 2024 by Kimberly Green
Not what I expect from a Sam’s club…BUT the store was fully stocked…a little alarmed that no one mopped up all the water on the floor.
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December 2023 by Marla Terrebonne Cooper
I just enjoy Sam's.
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December 2023 by Richard Robinson
Just picked up Rx's today, in and out with no wait even though the store was very busy. Love this pharmacy and the one at Eastside Walmart. Best service. ?
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December 2023 by Boo
I really don't know why I could be possible that our government depends on Mexican fruit which are normally bad but it seems these food grapefruit bananas and the last thing to even touch is an apple. The fruit are shipped green. If you bring oranges home their water sweet not tart or tangy at all. They are mushy they force ripe on their hot shelves.
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October 2023 by Robin
Went to Sam's on Sunday and renewed a club membership. Logged into my app today and it's saying I need to renew. I live over 30 mins away and they are saying I have to go back to customer service. I told the cashier when I went they didn't give me anything with a bar code so she used her own number. She said they gave me the wrong receipt but it would be updated when I download the sams club app but it's saying I need to pay a renewal fee. Customer service won't help me over the phone even though it's their fault. I do not recommend this location.
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October 2023 by Paula Murley
I'm giving sams 2 stars today because we just bought a roasted chicken from the deli in Houma, Louisiana. The chicken was still raw in the inside. So raw I couldn't cut it easily. Thanks for the wonderful raw chicken for lunch. Also the price of water is ridiculous ?. Why scalp members ? during times of hardship. Is that because of the saltwater intrusion ya'll decided to jack up the water prices? I'm disappointed today. Especially for the chicken.
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September 2023 by Jamie Lebouef
If you having a party and need last minute food desserts veg r fruit trays they have it ready to go
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September 2023 by kevin weeks
Sam's stopped using cards app only stopped using Sam's today it's been over 6mo on my renewed card so they are keeping my money. It's all about choice
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August 2023 by Christopher Gross
Don’t get gas here. They’ll put massive holds on your account even if their pump is broken and you never get gas. Then they’ll leave it in pending so the bank can’t do anything till it clears. It’s been pending for days now
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July 2023 by Tru Iz Lyfe
My go-to for the bulk purchases and somewhat cheaper prices than their smaller store Walmart... but I can not deny the good prices of a quick lunch in their deli/food section!
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July 2023 by Brannon Estay
I love my Sam's but I have to make a complaint. You need to return the take home and bake pizzas you used to have!!!
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July 2023 by J. Melancon
It's ok they always moving things around which makes it hard to just run in and grab what you need!
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July 2023 by Deborah Guidry
They NEVER answer the phone. I can’t inquire about my account via phone. I have to take off work to cancel my account. Grrrr!! ZERO customer service.
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May 2023 by Suzanne Richard
On Friday, May 5, I got there at 657pm-I was the last person buying from the cafe. Because I got there 3minutes before closing, I was able to order & caused the work crew to close late. The 4 women, Alexis, Alyssa, Shyla & Crystal were So pleasant, kind & Cheerful !! A real pleasure to do business with them. I hope the manager realizes what a group of gems work there.
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May 2023 by Sloane Breaux
**4/7- Yet again, this time it's CASH TAXES being CHARGED on EBT Clearance Items! I've had no luck getting even a call back from Corporate, DCFS, USDA and I'm sure I even tried the Attorney General! They agreed it's illegal, yet they are doing nothing about it! Today I went to Customer Services, the girl totally does not appreciate her job. Had an attitude because she needed TO WORK. Then my problem was only 25% handled! At Rouses Supermarket, if they don't have a product labeled correctly in their system they FIX THE PROBLEM AND MAKE THINGS RIGHT ON THE SPOT! Sad how we are being preyed upon! They have been secretly charging shoppers taxes on their EBT transaction. I have an attorney I am speaking to and now I'm speaking out. They attempt to justify their means by saying well you used Scan and go with the instant savings. We sometimes charge you taxes. I reminded them that it was ILLEGAL and I had proof I was refunded (by a manager I've had more than one issue with not to mention if you go back and check security footage and registers information she absolutely DID refund me the last time) her attitude is terrible, she forgets her job. Can you imagine she refused to refund me today. Told me to take items off Scan and go and get in line to pay for scan and go items. Tonight I pay. Complete proof of fraud all the way around. They hid it so well. Say you buy groceries but get diapers and wipes for your child, you wouldn't notice a .72 charge or a .24 charge. I got hit for over 2.00. Just think about that. As if they don't prey on their customers enough. DCFS has been contacted and so has the USDA. It does not matter how a person checks out. When you take EBT as payment, you don't charge TAXES PERIOD!