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November 2023 by Dru G.
My salesman was Donald. He went over and above. He had my beautiful truck delivered to me at home. I was not really happy with Toyota for only providing one key Fob. It was not the dealership's problem but Donald helped me find someone to make a duplicate FOB. I did not want to risk losing the only one I had.
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April 2023 by terry leboeuf
Service depth is the best I've ever dealt with.
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March 2023 by Roy Billiot
Purchased my Tacoma here and have been getting my service taken done here. Never any issues. Friendly people and lots of space to relax if you want to wait for your vehicle.
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November 2022 by Lynette Verdin
They treated my mom well while her car was being serviced. Fresh coffee or drinks while you wait.
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November 2022 by Sandy Gautreaux
It was very nice, got to have a drink, till my car was ready.
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July 2022 by Boo
On task people pleasers.
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July 2022 by Shelia Small
Very good service
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June 2022 by Eric J.
Due to COVID and the shortage of cars, we were forced to purchase a Prius from whom ever had the best price and availability. Greg Leblanc Toyota of Houma had a Prius due in with in a couple of weeks. We put $1K down and waited. The car came in and we had to drive about 150 miles from Mississippi to pick it up. The sales lady that we had, Alicia Knight, we found out failed to inform us of a few things about the car. I had to ask about the spare tire or as we found out the lack of one. We had a blowout within the first 2 months and couldn't get the inflator (basically a Fix a Flat system) to work right. We had to call a wrecker. Once at the Toyota Dealership in Slidell, they didn't know anything about replacing the fix a flat system, this was one of the many things that were not explained by Ms. Knight. Then came the License Plates. We got a Louisiana temp plate as normal. A few days before the plate expired, I called to find out the status of the title (we were doing a plate transfer). The lady had problems finding the paperwork. Once she did she said she would call me back that afternoon, this was a Thursday. I was never called back so I waited until Monday. She didn't answer the phone, so I left a call back number and was never contacted. My wife got a call from somebody saying the paperwork was at the DMV/Tax Officer in Poplarville. As it turned out they misplaced out paperwork and overnighted to Mississippi (the Tax office showed me the envelope). Then as it turned out they spelt my name incorrectly (James instead of Eric). Then they listed the color of the color of the car incorrectly (Black instead of Sea Glass Pearl). Finally, because they delayed the paperwork, we had a $32 Late fee that we had to pay. I didn't want to get a Toyota, but my wife was persistent about getting a Prius, we did. I can grantee she will not make that argument anymore and this the last Toyota we will own.
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April 2022 by Dee R.
I was ready to purchase a new Toyota, but the salesman (Alex)wanted to force me to sign paperwork locking in a price BEFORE I was ready to see the finance man. He said that the price was non negotiable and that I knew that because I left a deposit. I was NEVER told that a deposit indicated a locked in price. I was only asking for less than $1000 deduction on a car that was already overpriced. The finance man (Troy) was rude and said it was not his problem while he tried to tack on $1700 for additional warranties. The manager was called and it went downhill from there. Left without the car.
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January 2022 by Kaylan D.
The car we went in looking for was priced at $10,000 online. We stayed in the dealer ship from 9:30am-12pm and when we were about to finalize the deal and sign the papers. The car was priced $4,000 more than it was original stayed on the website. All together we would have paid a total of $16,000 for a 2013 Toyota Camry ! These people will try to rip you off and need to be CLEAR and more professional when trying to sell a car . Unacceptable and will not recommend anyone to them unless they give a clear narrative. Lastly, our "dealer" wasn't focused on us, but everything around him. Disregard our questions when asked until it was time for him to talk . I cannot express the disappointment I have with this company. The only thing that made it worth while was the free coffee.
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September 2021 by See With Your Heart Listen With Your EYES
What is their to say besides their AWESOME theirs no better service around and go check out POLO CARTER ? he's the best and he'll put you in something the same day
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August 2021 by Shaun Blanchard
Had what we were looking for. Alicia with sales is fast and very professional. Finance center gives you all details. All around great dealer ship. No hassle.
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August 2021 by Booger Roth
Doors open at 7 30 on time
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April 2021 by Lori Cox Toups
I want to give a huge “thank you” shout out to Kip Marcel! This young man went well beyond his duty to help us find what we wanted. Thank you so much for sticking with us from beginning to end! Thank you for letting us feel that our opinions mattered and thank you for respecting our decision! You rock Kip Marcel!
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February 2021 by Elise R.
if i could give them 0 stars i would. the staff was so rude and didn't explain what was happening with my car. then when i ask questions it's a problem. will never go back to this toyota again