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November 2025 by Brooke Lyons
I’ve been there 4 times since October 1st with issues with my car. Initially due to my brakes being super squeaky. Every time I’d call, I’d get sent to voicemail and leave messages with no call backs. Parts would get ordered and I would have to call because I would never receive a call that they were in. My brakes still aren’t fixed, even though they claimed it was. Now I’m getting told a story that there aren’t any parts available or made yet to fix my issues. There is literally no way! I drive a 2024, you can’t tell me that there is no fix available for my brakes squeaking!
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September 2025 by Waqas Ahmad
Buying a car can be a real headache, but this place makes it easy. The team provides excellent customer service, which is a huge relief. They're also super transparent about the costs, no surprises. Overall, I'd definitely suggest checking them out. Ms Katie and Mr Clay were really professional and helpful. Highly recommended!!
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April 2025 by Osvaldo Jose
after going to 7 other dealers in houma literally i went to this one my sale man was Kip Butcher man! i didn’t have good credit and did the imposible to help me took me to my apartment for free so i didn’t have to get a uber took me to the Omv to fix my license i am from puerto rico and i wasn’t even looking for something sow advance if it took me from point A to B i would of buy it but this brother gave me a spaceship 2025 thank you sow much you save me from spending sow much on rentals and ubers now i can take my family anywhere they want looking for a salesman ask for Kip Butcher
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April 2025 by Russell Andrews
Very please with the repair and paint on my truck! Outstanding job!
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March 2025 by Paul Mazarac
Stevie was a great help with my purchase. Highly recommend him and his service
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February 2025 by Mary White
Todd, Clay, and John were all absolutely amazing as always getting me into my Trailblazer! I couldn't be more happy with everyone and everything!
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February 2025 by Kenneth Chauvin
Pros: The service in oil and service department is great.
Cons: Some of us senior citizen customers (me), are employed (me), and we work Monday through Friday out of town (me.) It would be a great act of customer loyalty if you would offer the 20% discount on any day of the week, like Saturday. Thanks!
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January 2025 by John Baskett
Trapp has an awesome crew and leadership. Steven in accessories, Todd Daigle in body shop and Barry Songe are incredible. The service and support is always impeccable.
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January 2025 by G. A. Rodrigue
Came early on senior citizen day. It was a cold breezy day so having access to the sales showroom was very comfortable. TV, restrooms, comfortable chairs, and coffee was a big plus.
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January 2025 by Damianna McKenzie
Trapp Bodyshop did a wonderful job on replacing my bumper . The customer service was amazing and the turnaround time was great. I would recommend their service to anyone
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January 2025 by Brittany Mcbay
These people didn't want to help us they was looking in the window at the dealership today
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January 2025 by Muhammad J
I was shopping around for a vehicle for a good minute and came across this dealership. I found great deals online on a few vehicles and reached out to the dealership. They referred me to Marcus, who was able to find me a vehicle that’d satisfy my needs. I made the 3 hour drive, round trip, and when I arrived Marcus had the car ready and parked in the front for me. This was frankly the smoothest car buying experience I've ever had. Marcus is the man!!! I definitely recommend Marcus and this dealership!
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December 2024 by Arianne Naquin
Professional courteous and knowledgeable salesperson
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December 2024 by Eddie Heims
Great service no hassle, Would recommend them to anyone
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November 2024 by Dione Domangue
Absolutely love this place! Great Great service!!!