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Open 24 hours
2000 Opelousas Ave 1st Floor, West Wing, New Orleans
Atms
“This Nola location was a quick 20min ride from the airport and after my deposit, I was then only a 10-15min Uber ride to my hotel in the French Quarter/Mid City.”
“Made an appointment arrived on time was helped immediately by a gentleman who was very informed. Open a couple of accounts and was out in less than thirty minutes. Very satisfied with the service and information.”
“Maria worked so hard throughout the whole process of our mortgage approval and was a wonderful asset throughout the process. We couldn't have bought our first home without her! Nothing but compliments to her and her team!”
Open 24 hours
5335 Tchoupitoulas Street, New Orleans
Atms
Open 24 hours
1501 Veterans Blvd, Metairie
Atms
“I came into this branch a few days ago and was helped by Wyako Lindsey. She went above and beyond to help me and made absolute sure my problem was taken care of. Her customer service was top tier which is very rare these days. I was super pleased and thankful.”
9:00 AM - 5:00 PM
5400 Mounes St, Harahan
Atms
“This is my favorite Capital One Bank in the area, there is always parking and minimal wait time to see a teller. Also I like the fact that I can sit at one of the tables and review or sort any paperwork on my visit.”
8:00 AM - 10:00 PM
4301 Airline Dr, Metairie
Atms
“I usually pick up my prescriptions in the drive through, but went inside on my recent visit because I needed to grab a few items. I immediately noticed that the store was clean and organized throughout. Huge kudos to the guy working in the pharmacy because he told two people they needed to have a mask on. My prescription was free so I paid for my other items at the front counter. I had some gift cards and the cashier was confused about how I could pay for them. She said I could only use a debit card, but I like to use my credit card in order to get points. She went back and forth about what I could do and then called the manager to the front. When the manager arrived, the cashier didn't say anything so I had to ask and he said a credit card is fine as long as my ID matched. Other than that hiccup, I'd say my shopping experience was good.”
“about a year ago one of their cashiers was the coolest guy ever met I went with a bunch of change $20 of gas he didn't even bother to to check the money or anything he knew that he can trust me I don't know ...I don't remember his name but thank you so much that.”
“I HIGHLY recommend using Fidelity Bank. The customer service here is unbeatable. I was having an issue after moving out of state and they went out of their way to help me solve the problem. Ms. Leslie at the Algiers location is a superb human with the best customer service I have seen. Banking with local banks makes a difference in the service you receive and it helps the community. I would never not bank local after banking with Fidelity. Thank you, Ms. Leslie and Ms. Lori (bank manager) for everything you ladies did for me. It is much appreciated.”
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“The process for getting the financial product I needed was very seamless. Ms. Shawanda is a gem and ensures that you understand the ins and outs of whatever product you’re looking into.”