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October 2024 by G Herbert
Great service and professionalism.
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October 2024 by nicola a la schmelly
Excellent, knowledgeable service. The best place to get chassis & suspension work. Great staff, fast work.
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May 2024 by Alden Walker
Went to Penny's for a front-end alignment on the service truck. 92,000 miles of rough roads, she needs ball joints replaced. Will have to bring the truck back next week.
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April 2024 by carol charles
Very rude explaining to me that they closed at four and it’s Friday but Google says you’re open till five so maybe you need to get that right and stop being so rude
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November 2023 by James Gras
Great service and extremely friendly staff
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September 2023 by Rick D. (Writing for the Soul)
If you think you need a front end repair Penny's is who I trust in this whole city!
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September 2023 by Bobby S
They don't repair cars.
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December 2022 by Danner Pineda
Bad service ,they don’t care about your needs , There is a old lady at the front desk with a gross attitude ?
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November 2022 by Devon Jefferson
Do not go to this place !!!!!!!! They swapped the hood of my truck On my truck onto another customers car or maybe their personal vehicle .This is unacceptable for a business that has been in business this long .Now I have to deal with the extra money that I have to pay for a new hood on my truckService: Steering & suspension repair
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November 2022 by Carlos Enrique Membreño Barrientos
I would not recommend this place to anyone, I have never had a good customer service experience
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August 2022 by Connor Dion
If you have a twin I-beam OBS Ford, this is the only place to go. Wayne did an excellent job aligning and solving the death wobble I was experience after installing a 4" lift on my 95' F150. They were very thorough and professional, and were able to diagnose and fix the issue in a few hours. The price was right, too.Service: Steering & suspension repair
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August 2022 by Jorge Giron
I bring the 2017 Silverado to dealer a few time for front end alignment and never was done right, but at mud hole recommend pennys and I’m very happy with the results, thank you guys.
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March 2022 by Jude Trafficano
The only company I could find to manually set a front-end alignment on my B3500 Dodge Ram Van.
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October 2021 by Twee nguyen
DON'T GO HERE - NOT HONEST AND WILL RIP YOU OFF!!!!My front wheels have been wearing on the inside, it looked to me like it was an alignment issue so I brought it Penny' because Firestone referred them, because my car was too big for them to work on, a Mercedes Sprinter 2500 extended high roof. Lady serving at the front OF PENNY'S has the worst, rude customer skill I have ever experienced. I came to Penny's early 7:30am so I can get my wheel alignment done, first she told me that there is no waiting and that you can drop your car off and leave it there with them I asked her if it is possible for me to wait outside at the front, she said no waiting again and I told her I don't have any place to go so therefore I'm just going to wait outside in the parking lot, she got annoyed and told me do whatever you want. Mechanic came grabbed my keys took my car for I drive came back put it in the workshop was in there for about 10 minutes. Mechanic told the lady at the front that I needed new tie rod ends before he can work on the alignment and that he won't be able to get it to it until next week because there's no parts available and that it was going to cost $600 plus taxes and the wheel alignment which is $135 plus taxes so all together it would have been just under $1,000. Went to Southern Tire to have My vehicle reinspected they told me it was just a wheel alignment and they pointed out that there is nothing wrong with my tie rod end. I got the wheel alignment done and it only cost me $235 total and that's for the wheel alignment, rotating my tires and balancing my tires. Southern tire gave great service and the honest truth..NOT PENNY'S
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January 2021 by Alyssa C.
If I could give no stars I would. The people here are completely rude! Dropped my truck off to get an alignment at 7:30am. Get a call at 3pm DEMANDING I come pick my truck up because they can't do the alignment. I ask the lady why can't they do the alignment, she proceeds to tell me that my truck will not go over 15mph and that I need new brakes... brakes???? For an alignment??? I proceed to tell her the check engine light might be on (reduce engine power) and that their is a code reader on the left side of the steering wheel that can be used to clear the code. She then told me in a very spiteful way that they were not touching the truck and all and that I need to come pick it up. Would not give these rude people any service. Brought my truck to Delta Tire, my alignment is perfect and they were super helpful. They also told me that their was absolutely nothing wrong with my brakes!
