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July 2024 by A M
I waited three months for a medication that was “out of stock” and “back ordered”. I called them to check on the status only to find out…it wasn’t out of stock. They simply needed something else from my doctor that they had failed to alert me or my doctors office of. Nice.
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March 2024 by Angie B
The ladies bathroom was disgusting. The sign says employees must wash hands, yet there was no soap. In a PHARMACY. Gross.
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January 2024 by Tony Heffner
Veronica in the pharmacy is amazing. Super pollute, friendly and efficient efficient. Yo Corporate put you listening ears on and give this lady a raise like yesterday. I will be back because of her.
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December 2023 by Michael B
You would think this Walgreens has never processed a vaccine order.Made an appointment, completed all the online forms, arrived 5 minutes prior to appointment time. Waited a half hour after the appointment time and still didn’t get my vaccine.Others were waiting longer than me just to pick up a prescription.I think this is the first time they have ever filled a prescription.Last time I ever visit this Walgreens on Jeff Highway.
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July 2023 by J. G.
A decent size store with plenty of items to choose from.
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July 2023 by Jace G.
A decent size store with plenty of items to choose from.
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March 2023 by Larry W.
Customer service, at the pharmacy counter, is lacking and it's like that every time I go there. The employees always have to have conversations with each other, joke around with each other or do something other than wait on customers who are there to have their prescriptions filled. The rest of the store is just fine.
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December 2022 by Michelle R.
This is a clean Walgreens but it was definitely set up different than any Walgreens I'd ever seen. The employees were nice, the bathroom clean, and for Christmas Day, it was stocked.
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July 2022 by Shelly H.
WHERE'S MY PRESCRIPTIONS ??? So over a week ago went to my dr and he given me 3 prescriptions. One was my antidepressants, mild-muscle relaxers, and the last one anti-inflammatories all of which were called in by my dr as per usual. I did as I normally do - after a couple hours check the Walgreens app to see if my 'scripts are ready for pickup - which they were. But unfortunately I don't have a car at this time and although Walgreens offers delivery or mail, it never seems to go through (at least the couple times I've tried with this particular Walgreens), always getting stuck in "processing" and then canceled out. I been dealing with Walgreens for years and so well I'm aware that they will hold your prescriptions for 10 days before putting them back. Figured I had time to find someone to bring there to pick them up or go get my prescriptions. The 10th day came and I got a call asking if I'm coming to get them. I asked the girl if they can be held for 2 more days. "Sure, no problem" she said. Now a day before this happened my usual auto refills of my other meds went through (I told the associate that I be there to pick all them up at the same time with the ones being held for 2 extra days). Found it a bit odd that the app said the 'scripts that were suppose to be held for 2 extra days were now marked as "picked up", but okay....their app is glitchy sometimes so I didn't really worry about it too much. The day came for me to pick everything up. Got my 'scripts but not the ones they were suppose to hold. According to them I picked them up. No, I didn't. Nobody did. They were suppose to be held for a couple more days. So now they're missing and my insurance will not pay for them again because it's too soon to refill them. Will Walgreens refill them without charge for their mistake, nope. So I'm screwed...with depression and anxiety, and a sore back. As I said before, I've dealt with Walgreens for over 30+ years and never really had any major problems. I actually just recently moved here to Jefferson from Mandeville. Never, EVER had any problems with the 2 Walgreens in Mandeville other than the one on Hwy 190 pickup line (whether be it the drive-thru or the inside counter) is slow as a coke can trying to cross the street, and the one on Hwy 22 takes their sweet ole time filling your prescription - oh and the delivery or mail your prescription was easy-peezy as well. This Walgreens here in Jefferson...ha, I've put call/put in prescriptions and they start to fill them, then cancel them out for no reason at all and now this. Guess my butt is going to CVS now and dealing with their 3-mile long receipts.
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July 2022 by DreeZTV
Long lines happen...
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July 2022 by Lydia Oliver
Always pleasant
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July 2022 by L C Ridlespurge
This place is horrible, the customer service is horrible. You can stand in line with five associates walking past you, not one willing to help or see if they can at least find assistance.
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July 2022 by C V
Understaffed
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April 2022 by Andi F.
Nice enough Walgreens. Plenty of parking, propane tank drop off and pick up, Red Box movie rental. Hank Hill would be proud of the propane tank area, though I didn't check for any propane tank accessories. Employees seem friendly enough. Clean, well organized. Plenty of items of what they do have in inventory. I had no issue with this location.
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March 2022 by Joe 7yyg
This place, or at least the pharmacy dept needs a full makeover. I guess when u blame corona for everything employees no longer have to perform there duties. This place has been a disaster for 3 years now.
