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November 2023 by Cory McCormick
Fit me right in to an already tight schedule and got my service done as promised. The team at Billy Wood was very knowledgeable about my issues and had me back up and going in no time at all. I only trust the service team at Billy Wood to service and repair my vehicle.
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September 2023 by Cole Kennon
Hands Down the Best Sales Team I have ever had the privilege to deal with when buying any vehicle. This makes number 3 for this year and looking forward to keeping my business local with Billy Wood!
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May 2023 by Megan Kennon
We had the BEST buying experience not only once but twice at Billy Wood in two month period!! Bubba and Veronica went above and beyond to make our buying process the easiest ever for both me and my husband. All staff are so accommodating to any need or want their customers have. You won’t find a better sales team!
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May 2023 by Sherri Williams
There are no words to describe this car purchase experience. I have never worked with anyone like our sales person, Bubba Alwell. He listened to everything we said and found the exact SUV we were looking for. We purchased a 2023 Ford Explorer Platinum and it is just an amazing ride. The sales experience itself was effortless and I’ve never met anyone more joyful to be around. He listens, he explains and he offers suggestions… He NEVER pushed us- not once. I would give Bubba ten stars if that was an option. Thank you Bubba and thank you Billy Wood Ford.
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May 2023 by Ashlee D.
the WORST experience I have ever encountered! this dealership should be closed down for lake of customer service and service department. The saleman I had did not keep one word of what he told mehe would fix in the 2021 vehicle I purchas in 3/28/2023. I have never purchased a used vehicle and I never will again , no matter how long it takes me to be able to do that.as soon as I got in the car to test drive I noticed a smallchip in windshield. salesman told me he would have that fixed. that was just one caae of him not keeping his word. i made 3 trips to dealership to have that done and NO, it never was repaired. the last visit they wanted to trademe an oilchange for the fix in the chip. this dealershipis 45 miles from my home. useless drives forme. also my tire pressure light has been in since I bought the car. they said they couldn't figure out what to do. ( I had noticed the car had two different brand tires on the car. now..... in 5/3/2023 my emission light came on and it has togo into dealership in town where I live. what was found.....1. the air filter wasmissing from the car and the bix had never been out back together. I was toldthis was probably done back when car was inspected before sale2. the different brand tires where on the wrong axles of the car cause the tire light not to go off . thank goodness for extended warranty. I had to pay $169.. out of pocket which I should have never had to pay if car had been properly checked out before it was sold to me.the people there need customer training in a bad way. the manager was extremely rude! the worst experience I have ever had!I would never recommend this dealership to anyone!!!!if I didn't have to select a star to be able to submit areview I would have selectednon!!! Bernadette Ducote160 Woodwind DrPineville, la 71360
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March 2023 by Samantha Knighten
Great deals!!! Makes you feel more like family than some money they are making!! I loved every bit of my experience here at Billywood ford and Dale is really the person to talk to !!
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February 2023 by Belinda Alexander
We had a awesome experience buying a vehicle from Billy Wood auto in Jena La. Heather was so amazing I will buy my next vehicle from them
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February 2023 by Dani Renee (DaniLovesMewly)
Amazing company. I was there for over a year. Thanksgiving and Christmas. They really treat coworkers like family. Billy and Landon are some of the sweetest people I know. If you want a car or even a job, I recommend you top by.
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January 2023 by Erin Brown
Bubba Alwell no wonder you get salesman of the month just about EVERY month. You are the man!! Bubba made the deal for my 16 year old and her first car. It was stress free and he made sure we were happy and satisfied and THAT, we are! This is our 4th vehicle purchase from Billy Wood Ford. Veronica you were awesome making our purchase smooth and easy. Thank you so much to the both of you for making everything work out quick and easy!
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November 2022 by Toni Spinks
Thank you Bubba Alwell for making my shopping experience yesterday stress free and enjoyable! The team- Veronica, Freddy snd the rest were a pleasure to work with and I was out of there quick, quick fast and on the road with a beautiful new truck! The best vehicle purchasing experience I’ve ever had! Thanks Again!
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September 2022 by Crista Shay Morley
Mindee was amazing to work with in fact everyone at the Billy Wood Ford place was amazing and very friendly! I'm so happy I got to work with these lovely amazing, sweet people. They helped me get into my new Mommy ride! Thanks again for eveything, if anyone is looking for a vehicle Mindee is your girl!?
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August 2022 by Jessica Posey
We had been looking for the perfect vehicle for our Senior’s first car. I was searching all over the internet for the best deal and safety features for our little girl. Then I was scrolling on FB and saw an add for a Fusion, good price with low miles on FB marketplace. So I go to the dealership page and saw they had quite a few deals going on. My husband and I drove out to check on a few and was greeted by Mr. Bubba Alwell. He was very professional and knowledgeable about the vehicles in question. We picked two to look at and one wasn’t the right fit but the other was perfect and exactly what we needed. We took a test drive and when we got back he sent it to be cleaned up and we went to start drawing up paperwork. In just under an hour and 1/2, we were driving off the lot with our 2019 Toyota Corolla LE. The whole time we were looking all over the USA we were able to find the best deal right near home. Thank you Bubba for your help and for it being an enjoyable experience, cause we all know sometimes car shopping isn’t easy. Look him up and give him a call he will get you in your “perfect for you” vehicle in no time. Thanks again and our Senior absolutely loved it! ?
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August 2022 by linsey floyd
Dani was great to work with and got us our first car❤️!!! thank you so much we absolutely love it!
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August 2022 by Becca B
Bubba helped my son purchase his first truck. It was a great experience from beginning to end. Thanks Bubba for being such a great salesperson and Veronica for helping him out in finance! They both are top notch!
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June 2022 by Judy Hoffman
Hands down this was the easiest vehicle deal I have ever done.I spoke to the sales rep Stephen"Bubba" Alwell by phone about the truck our company was interested in and locked it down.The next day when I got to the dealership,the truck was ready to go and Ms. Veronica Coleman had the paperwork ready to sign. I was in and out in about 10 minutes. They were both very nice and it was a good experience. Good help is hard to find but Billy Wood Ford has themat Jena.
